Local Authority Targeted Family Support Services
: The experience of a sample of women who had experienced domestic abuse

  • Andalina Kadri

Student thesis: Doctoral ThesisDoctor of Philosophy


This qualitative study was undertaken in a small ethnically diverse town in the South East of England. The participants were female victims who had suffered from domestic abuse and had received targeted family support from services in one local authority as part of the Troubled Families programme launched in 2011.The scheme focussed primarily on integrating services concerned with youth crime, unemployment within families, substance misuse and teenage pregnancy. The scope of the scheme was further expanded to reach out and work with families with multiple and complex problems. As part of this expansion victims of domestic abuse received multi-agency integrated targeted family support delivered through a family support worker who coordinated a wide range of interventions. There has been research published associated with female domestic abuse survivors and their experiences of abuse and trauma but very little research in the public domain regarding the voices of the female domestic abuse victims in relation to the targeted support interventions that they have received. The study elicits the views of the women in relation to the benefits of targeted family support interventions and their experiences and whether changes need to be made in the delivery of services in the future. The study also explores the victim’s perspectives and understanding of the targeted family support worker role and the policy context within which practitioners are expected to evidence impact. The study was undertaken with eighteen domestic abuse victims who had all received targeted family support from multi-agency practitioners. The victims were interviewed to elicit their views regarding their experiences of the support that they had received. Thematic analysis was utilised to analyse the data gathered from the participants. Within this study there is evidence to suggest that targeted family support that the female domestic abuse victims received was fragmented and victims still felt that their problems associated with their health, financial support and criminal activity encounters with law enforcement agencies were still prevalent in their lives. The findings suggest there is significant discrepancy between policy development and the implementation of the Troubled Families programme through targeted family service interventions across the local authority.
Date of AwardOct 2022
Original languageEnglish
Awarding Institution
  • Buckinghamshire New University
  • Coventry University
SupervisorDavid Shaw (Supervisor), Barbara Kingsley (Supervisor), Sinclair Coward (Supervisor), Keiran Henderson (Supervisor), Piers Worth (Supervisor) & Maria Ansbro (Supervisor)

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