Employee relationship planning (ERPII)

  • Arumugam Gunasegaran

    Student thesis: Doctoral ThesisDoctor of Philosophy


    By triangulation of three longitudinal case studies with change leader practitioner survey, this research identified the following seven generative Employee Relationship Planning (ERPII) management strategies:
    1. People Strategy
    2. Capital Strategy
    3. Information Strategy
    4. Experience Strategy
    5. Opportunity Strategy
    6. Crisis Strategy
    7. Result / Reward Strategy

    ERPII management strategies may facilitate development of organisational cultures where management enables employees to become aware of relevant capital, information, experience, opportunity and crisis situations to attain the result/reward of their collaboration and participation in business process reengineering activities for continuous improvements.

    These ERPII management strategies may facilitate practical application of current approaches in positive leadership, Emotional Intelligence, Spiritual Intelligence, Appreciative Inquiry and Kaizen.
    Date of Award2009
    Original languageEnglish
    Awarding Institution
    • Coventry University
    SupervisorMark Hooper (Supervisor)

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