AbstractBy triangulation of three longitudinal case studies with change leader practitioner survey, this research identified the following seven generative Employee Relationship Planning (ERPII) management strategies:
1. People Strategy
2. Capital Strategy
3. Information Strategy
4. Experience Strategy
5. Opportunity Strategy
6. Crisis Strategy
7. Result / Reward Strategy
ERPII management strategies may facilitate development of organisational cultures where management enables employees to become aware of relevant capital, information, experience, opportunity and crisis situations to attain the result/reward of their collaboration and participation in business process reengineering activities for continuous improvements.
These ERPII management strategies may facilitate practical application of current approaches in positive leadership, Emotional Intelligence, Spiritual Intelligence, Appreciative Inquiry and Kaizen.
|Date of Award||2009|
|Supervisor||Mark Hooper (Supervisor)|