Development of a tool to assist in the implementation of world class manufacturing within small to medium size organisations

  • Adel Hade Hejaaji

    Student thesis: Doctoral ThesisDoctor of Philosophy


    The aim of this research is to study and understand the concept of agility with the aim of providing a methodology for its implementation in small and medium size manufacturing
    organisations (SMEs).
    The objectives of the research are:
    1. To provide a comprehensive understanding about agility in manufacturing organisations through a survey of relevant literature.
    2. To identify the main elements of the questionnaire assessment tool needed for agility in manufacturing SMEs.
    3. To establish a framework to determine the different between actual and required level of agility.
    4. Demonstrate the utility of the methodology, in order to assist manufacturing SMEs to adopt agility as a characteristic.

    The review of available literature and the work with the collaboration company during the period of the research led to the development of an agility improvement methodology which
    includes a questionnaire assessment tool for small and medium size manufacturing organisations (SMEs). This assessment tool when used in the case study companies resulted in successful outcomes in each company.

    The applications of the methodology in the eight case study companies confirmed the applicability of the tool in measuring the level of agility business environment drivers and the level of agility practices and pinpointed areas for improvement.

    The results from applying the assessment tool in the case study companies confirmed the wider utility of the methodology used in this research. Each company confirm a willingness to embark on improvement actions. For each of the eight companies, the results of the improvement actions demonstrated beneficial tactical outcomes to the satisfaction of the companies involved. Demonstrating the effectiveness of the methodology when applied to existing operational activities.
    Date of Award2009
    Original languageEnglish
    Awarding Institution
    • Coventry University

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