Why business school managers are a key corporate brand stakeholder group

J. Balmer, Weiyue Wang

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)
64 Downloads (Pure)


This study focuses on senior management cognitions of corporate brand building within leading (Financial Times-ranked) British business schools. The study reveals stakeholder theory to be highly apposite for corporate brand management and, importantly, confirms the pivotal role of senior managers in terms of corporate brand building and custodianship. The cognitions of senior business school managers confirmed the orthodox approach to corporate brand building and management where a multidisciplinary, service-focused, strategic-orientated and organizational-wide commitment is stressed. Mitchell et al. (1997) tripartite typology of stakeholders (power, legitimacy and urgency) is broadened in order to include necessity and responsibility that are highly germane for senior managers. The instrumental insights of this study demonstrate that in managing a corporate brand, senior managers should focus on organizational activities, institutional attitude, senior management advocacy and adherence on the part of organizational members. This is an Accepted Manuscript of an article published by Taylor & Francis in International Studies of Management & Organization on 24 March 2016, available online: http://www.tandfonline.com/10.1080/00208825.2016.1140521
Original languageEnglish
Pages (from-to)247-255
Number of pages9
JournalInternational Studies of Management & Organization
Issue number4
Early online date24 Mar 2016
Publication statusPublished - 2016


  • corporate brand building
  • business schools
  • UK


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