What Happens in Peer-Support, Stays in Peer-Support: Software Architecture for Peer-Sourcing in Mental Health

Mahsa Honary, Jaejoon Lee, Christopher Bull, Jiangtao Wang, Sumi Helal

Research output: Chapter in Book/Report/Conference proceedingConference proceedingpeer-review

Abstract

Digital health technology utilizing wearables, IoT and mobile devices has been successfully applied in the monitoring of numerous diseases and conditions. However, intervention, in response to monitored data, is yet to benefit from technological support and continues to follow a traditional point-of-care delivery model by providers and health professionals. Mental health is an example of a critical health area in dire need for technology solutions to enable timely, effective and scalable interventions. This is especially the case with an increasing prevalence of mental health conditions and a declining capacity of the healthcare professional workforce. Numerous studies reveal the potential for peer support groups as an effective, scalable, cost-effective, first-line of response in mental health interventions. Peer support helps participants, at low and moderate risk, better understand their diseases or conditions and empowers them to take control of their own health. Peer support interactions also seems to inform health professionals with insights and intricate knowledge, making it effectively a learning health system. This paper proposes a software architecture to better enable 'peer-sourcing'. We present related work and show how the proposed architecture might draw similarity to and differences from crowd-sourcing architectures. We also present a study in which we interacted with service users (mental health patients) and mental healthcare professionals to better understand and elicit the key requirements for the software architecture.

Original languageEnglish
Title of host publicationProceedings - 2020 IEEE 44th Annual Computers, Software, and Applications Conference, COMPSAC 2020
EditorsW. K. Chan, Bill Claycomb, Hiroki Takakura, Ji-Jiang Yang, Yuuichi Teranishi, Dave Towey, Sergio Segura, Hossain Shahriar, Sorel Reisman, Sheikh Iqbal Ahamed
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages644-653
Number of pages10
ISBN (Electronic)9781728173030
ISBN (Print)9781728173047
DOIs
Publication statusPublished - 22 Sep 2020
Externally publishedYes
Event44th IEEE Annual Computers, Software, and Applications Conference, COMPSAC 2020 - Virtual, Madrid, Spain
Duration: 13 Jul 202017 Jul 2020

Publication series

NameProceedings - 2020 IEEE 44th Annual Computers, Software, and Applications Conference, COMPSAC 2020

Conference

Conference44th IEEE Annual Computers, Software, and Applications Conference, COMPSAC 2020
CountrySpain
CityVirtual, Madrid
Period13/07/2017/07/20

Bibliographical note

Publisher Copyright:
© 2020 IEEE.

Keywords

  • architecture
  • mental health
  • microservices
  • peer-sourcing
  • peer-support

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Networks and Communications
  • Computer Science Applications
  • Hardware and Architecture
  • Software
  • Education

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