User Testing Persuasive Interactive Web Documentaries: An Empirical Study

Nicole Basaraba, Owen Conlan, Jennifer Edmond, Peter Arnds

Research output: Chapter in Book/Report/Conference proceedingConference proceedingpeer-review

1 Citation (Scopus)


Although iDocs are a newer genre of non-fiction IDNs, there are few studies reporting results on their impact and the user experience. A common goal of iDocs is to engage the pubic in social, economic and environmental issues. This investigation applied the iDoc genre to cultural heritage to create a prototype for user testing titled Sentenced to Transportation: A Virtual Tour of Australia’s Convict Past. The user testing completed in this study analysed three key variables: the level of perceived agency based on the narrative structure, choices provided in the interface design, and ability to persuade further user participation. The results show that users can be persuaded through the narrative design to proceed non-linearly and to engage in further user participation post-interaction.
Original languageEnglish
Title of host publicationInteractive Storytelling - 13th International Conference on Interactive Digital Storytelling, ICIDS 2020, Proceedings
EditorsAnne-Gwenn Bosser, David E. Millard, Charlie Hargood
PublisherSpringer Verlag
Number of pages9
ISBN (Electronic)978-3-030-62516-0
ISBN (Print)978-3-030-62515-3
Publication statusPublished - 27 Oct 2020
Externally publishedYes
Event13th International Conference on Interactive Digital Storytelling - Bournemouth, United Kingdom
Duration: 3 Nov 20206 Nov 2020

Publication series

NameLecture Notes in Computer Science
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Conference13th International Conference on Interactive Digital Storytelling
Abbreviated titleICIDS 2020
Country/TerritoryUnited Kingdom
Internet address


  • iDoc
  • User testing
  • UX design
  • Cultural heritage
  • Virtual tour
  • Klynt


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