User needs and expectations as a challenging factor for successful living lab research initiatives involving older adults: the DDRI experience

Tiziana C. Callari, Louise Moody, Nikki Holliday, Ed Russell, Janet Saunders, Gillian Ward, Julie Woodley

Research output: Chapter in Book/Report/Conference proceedingConference proceeding


Despite the number of Living Labs now in existence worldwide and Europe, there is still a limited amount of academic study and literature to guide their set-up and running. We were particularly interested in ethical guidelines and frameworks to guide research engagement and participation as Coventry University along with partners sought to develop and establish a new LL. This paper therefore intends to shed light on the 'user engagement' aspect, in particular when older adults, and adults with cognitive and physical impairments are involved. To do so, we recruited n=6 residents and n=2 family members from two residential living environments that were partners of the DDRI programme, a LL pilot initiative led by Coventry University. Methodologically, semi-structured interviews were conducted and the Qualitative Content Analysis (QCA) method used to make sense of the data. A deductive coding frame was built informed by the study goals, and its categories included (among others) 'user engagement', 'user commitment', 'user expectation', 'user needs', 'nature of participation'. The results report on the participant views and concerns about these LL research topics, and provide (ethical) insights for future research collaborations.
Original languageEnglish
Title of host publicationOpen Living Lab Days: Research and Innovation Conference Proceedings 2018
Place of PublicationGeneva, Switzerland
PublisherEuropean Network of Living Labs
Number of pages16
ISBN (Electronic)9789082102789
Publication statusPublished - Aug 2018
EventOpenLivingLabDays 2018 - Geneva, Switzerland
Duration: 22 Aug 201824 Aug 2018


ConferenceOpenLivingLabDays 2018
Internet address

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