User-centred design and evaluation of WAP-based systems

Rahat Iqbal, Nazaraf Shah, Kuo Ming Chao, Konstantian Karatsivi

    Research output: Chapter in Book/Report/Conference proceedingConference proceeding

    1 Citation (Scopus)

    Abstract

    WAP technology has proliferated in the last few years, and due to this fact, many businesses have been compelled to adopt the m-commerce paradigm. However, the usability aspects of the WAP-based m-commerce systems have not yet been thoroughly addressed. In order to get user acceptability, these applications should be designed using user-centred design and evaluation philosophy. In this paper, we describe the design and development of a WAP-based m-commerce system using user-centred design and evaluation techniques. Several usability issues are discussed, and we have developed a set of usability principles that will help to develop more usable WAP-based systems.

    Original languageEnglish
    Title of host publicationIEEE International Conference on e-Business Engineering, ICEBE'08 - Workshops: AiR'08, EM2I'08, SOAIC'08, SOKM'08, BIMA'08, DKEEE'08
    PublisherIEEE
    Pages528-533
    Number of pages6
    ISBN (Print)9780769533957
    DOIs
    Publication statusPublished - 2008
    EventIEEE International Conference on e-Business Engineering, ICEBE'08 - Xi'an, China
    Duration: 22 Oct 200824 Oct 2008

    Conference

    ConferenceIEEE International Conference on e-Business Engineering, ICEBE'08
    CountryChina
    CityXi'an
    Period22/10/0824/10/08

    Keywords

    • M-commerce
    • System requirements
    • Usability
    • WAP

    ASJC Scopus subject areas

    • Management of Technology and Innovation
    • Computer Networks and Communications
    • Software

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  • Cite this

    Iqbal, R., Shah, N., Chao, K. M., & Karatsivi, K. (2008). User-centred design and evaluation of WAP-based systems. In IEEE International Conference on e-Business Engineering, ICEBE'08 - Workshops: AiR'08, EM2I'08, SOAIC'08, SOKM'08, BIMA'08, DKEEE'08 (pp. 528-533). [4690662] IEEE. https://doi.org/10.1109/ICEBE.2008.111