Abstract
WAP technology has proliferated in the last few years, and due to this fact, many businesses have been compelled to adopt the m-commerce paradigm. However, the usability aspects of the WAP-based m-commerce systems have not yet been thoroughly addressed. In order to get user acceptability, these applications should be designed using user-centred design and evaluation philosophy. In this paper, we describe the design and development of a WAP-based m-commerce system using user-centred design and evaluation techniques. Several usability issues are discussed, and we have developed a set of usability principles that will help to develop more usable WAP-based systems.
| Original language | English |
|---|---|
| Title of host publication | IEEE International Conference on e-Business Engineering, ICEBE'08 - Workshops: AiR'08, EM2I'08, SOAIC'08, SOKM'08, BIMA'08, DKEEE'08 |
| Publisher | IEEE |
| Pages | 528-533 |
| Number of pages | 6 |
| ISBN (Print) | 9780769533957 |
| DOIs | |
| Publication status | Published - 2008 |
| Event | IEEE International Conference on e-Business Engineering, ICEBE'08 - Xi'an, China Duration: 22 Oct 2008 → 24 Oct 2008 |
Conference
| Conference | IEEE International Conference on e-Business Engineering, ICEBE'08 |
|---|---|
| Country/Territory | China |
| City | Xi'an |
| Period | 22/10/08 → 24/10/08 |
Keywords
- M-commerce
- System requirements
- Usability
- WAP
ASJC Scopus subject areas
- Management of Technology and Innovation
- Computer Networks and Communications
- Software