Trickle-down effect of organizational trust on coworker trust: The moderating role of cultural dissimilarity and relationship length

Ann-Marie Nienaber, Maximilian Holtgrave, Michal Biron, Viktoria Baumeister, Dilek Nayir

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)
121 Downloads (Pure)

Abstract

Abstract: The COVID‐19 pandemic has accelerated trends of globalization and digitalization, making geographically dispersed teams a common practice in firms. Despite benefits derived from the members' diversity, such teams are also prone to trust deficiency. Advancing prior research, this study focuses on links between multiple referents of trust. We draw on halo and priming effects to suggest that employees' trust toward their organization could trickle‐down to trust in their co‐workers. Moreover, we highlight the moderating role of cultural dissimilarity and relationship length. Analyzing 317 relationships between Turkish employees and their co‐workers of Turkish and German cultural background, we present evidence for a trickle‐down effect of organizational trust on trust in co‐workers. We also find that the trickle‐down effect of trust is stronger when cultural dissimilarity is high than when it is low, suggesting that trust in the organizations may outweigh cultural barriers that could hamper trust between co‐workers.
Original languageEnglish
Pages (from-to)97-112
Number of pages16
JournalEuropean Management Review
Volume20
Issue number1
Early online date9 May 2022
DOIs
Publication statusPublished - 1 Mar 2023

Bibliographical note

This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

Keywords

  • ORIGINAL ARTICLE
  • ORIGINAL ARTICLES
  • cultural dissimilarity
  • relationship length
  • trickle‐down effect
  • trust in co‐workers
  • trust in organizations

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