Transport users; knowledge gaps and the potential of real time transport information

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

Abstract

Interviews were held with 25, UK transport stakeholders in 2014 to assess the extent to which they collected and used information about transport service users, where existing gaps in knowledge were and the potential of real time passenger data to improve knowledge, effectiveness and efficiency of service provision. The interviews revealed substantial gaps in knowledge, especially in relation to origin – destination, trip chains, whole journey experiences and from traditional ‘hard to reach’ groups. All participants saw the value of real time data while acknowledging that there were barriers to its adoption. The paper examines the findings from the interviews and considers organisational and other barriers which need to be addressed.
Original languageEnglish
Title of host publicationContemporary Ergonomics and Human Factors 2015: Proceedings of the International Conference on Ergonomics & Human Factors 2015
EditorsSarah Sharples, Steven Shorrock, Patrick Waterson
Place of PublicationLondon
PublisherTaylor and Francis
Pages520–527
Edition1
ISBN (Print)9781138028036
Publication statusPublished - 8 Apr 2015
EventInternational Conference on Ergonomics & Human Factors 2015 - Daventry, United Kingdom
Duration: 13 Apr 201516 Apr 2015

Conference

ConferenceInternational Conference on Ergonomics & Human Factors 2015
CountryUnited Kingdom
CityDaventry
Period13/04/1516/04/15

Keywords

  • transport
  • data analysis

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