Transport users; knowledge gaps and the potential of real time transport information

    Research output: Chapter in Book/Report/Conference proceedingConference proceedingpeer-review

    Abstract

    Interviews were held with 25, UK transport stakeholders in 2014 to assess the extent to which they collected and used information about transport service users, where existing gaps in knowledge were and the potential of real time passenger data to improve knowledge, effectiveness and efficiency of service provision. The interviews revealed substantial gaps in knowledge, especially in relation to origin – destination, trip chains, whole journey experiences and from traditional ‘hard to reach’ groups. All participants saw the value of real time data while acknowledging that there were barriers to its adoption. The paper examines the findings from the interviews and considers organisational and other barriers which need to be addressed.
    Original languageEnglish
    Title of host publicationContemporary Ergonomics and Human Factors 2015: Proceedings of the International Conference on Ergonomics & Human Factors 2015
    EditorsSarah Sharples, Steven Shorrock, Patrick Waterson
    Place of PublicationLondon
    PublisherTaylor and Francis
    Pages520–527
    Edition1
    ISBN (Print)9781138028036
    Publication statusPublished - 8 Apr 2015
    EventInternational Conference on Ergonomics & Human Factors 2015 - Daventry, United Kingdom
    Duration: 13 Apr 201516 Apr 2015

    Conference

    ConferenceInternational Conference on Ergonomics & Human Factors 2015
    Country/TerritoryUnited Kingdom
    CityDaventry
    Period13/04/1516/04/15

    Keywords

    • transport
    • data analysis

    Fingerprint

    Dive into the research topics of 'Transport users; knowledge gaps and the potential of real time transport information'. Together they form a unique fingerprint.

    Cite this