Transformational Leadership and Total Quality Management: A Study of UK Manufacturing Companies

Arun P. C Sukumar, Kaushik Pandya, Maissa Al-Rousan

Research output: Contribution to conferenceAbstract

Abstract

This study investigates and analyses the relationship between Transformational leadership characteristics (TL) and the application of Total Quality Management principles (TQM) in UK based manufacturing organisations. To build a strong foundation for the current research; a critical literature review on both subjects and the relationship between them was undertaken. This in return assisted in formulating the research aim, objectives and framework. While the literature is rich in exploring the two concepts: TL and TQM, there is a clear insufficiency in researching both variables together. This paper explores the relationship between the level of transformational leadership behaviour and its impact on the application of TQM principles in manufacturing organisations in the UK. To achieve the objectives, a questionnaire was employed to assess the levels of both the Transformational leadership behaviour based on the four factors (Idealised influence, Inspirational motivation, Intellectual stimulation and Individualised consideration), and the application of 11 TQM principles in manufacturing organisations in the UK. The research targeted UK based organisations that utilise TQM principles and the analysis of the data indicated that there is a positive relationship between the transformational leadership behaviour and the application of TQM principles in the selected organisations in the UK.
Original languageEnglish
Pages203-204
Number of pages2
Publication statusPublished - 11 Dec 2015
EventX1X Annual Conference of the Society of Operations Management - Calcutta, India
Duration: 11 Dec 201513 Dec 2015
https://www.iimcal.ac.in/xix-annual-international-society-of-operations-management-conference

Conference

ConferenceX1X Annual Conference of the Society of Operations Management
CountryIndia
CityCalcutta
Period11/12/1513/12/15
Internet address

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Sukumar, A. P. C., Pandya, K., & Al-Rousan, M. (2015). Transformational Leadership and Total Quality Management: A Study of UK Manufacturing Companies. 203-204. Abstract from X1X Annual Conference of the Society of Operations Management, Calcutta, India.