The Role of Emotional Intelligence Factors in Workers’ Occupational Health and Safety Performance—A Case Study of the Petroleum Industry

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Introduction: Despite improvements in occupational health and safety due to technological advancements and the adoption of management systems, accidents continue to occur in the oil and gas (O&G) industry. These accidents are often linked to human factors. The emotional intelligence (EI) of workers, however, has the potential to influence some of the human factors that predispose to accidents. Methods: In this study, we investigated how the EI factors of workers influence their health and safety performance in the work place. A total of 124 O&G industry workers completed a web-based questionnaire. Five and 14 key success factors of EI and effective occupational health and safety management systems were respectively identified through a systematic evaluation of the literature. Results: EI success factors of ‘being able to rule one’s own emotions to facilitate thinking’, ‘being able to deal with the emotions of others’ and ‘being able to discuss one’s own emotions accurately’ were found to have a relationship with health and safety performance of workers. Conclusion: The findings demonstrated that certain success factors of EI are vital for improving the health and safety performance of workers and that the development of these competencies should be part of the workers’ professional development.
Original languageEnglish
Article number30
Number of pages16
Issue number2
Publication statusPublished - 17 May 2019


Bibliographical note

© 2019 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (


  • Emotional intelligence
  • Oil and gas
  • Safety
  • Safety performance

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Public Health, Environmental and Occupational Health
  • Safety Research

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