The Revised Transactional Model (RTM) of occupational stress and coping: An improved process approach

Yong Wah Goh, Sukanlaya Sawang, Tian Oei

Research output: Contribution to journalArticlepeer-review


Despite more than three decades of research, there is a limited understanding of the transactional processes of appraisal, stress and coping. This has led to calls for more focused research on the entire process that underlies these variables. To date, there remains a paucity of such research. The present study examined Lazarus and Folkman's (1984) transactional model of stress and coping. One hundred and twenty nine Australian participants with full time employment (i.e. nurses and administration employees) were recruited. There were 49 male (age mean = 34, SD = 10.51) and 80 female (age mean = 36, SD = 10.31) participants. The analysis of three path models indicated that in addition to the original paths, which were found in Lazarus and Folkman's transactional model (primary appraisal-->secondary appraisal-->stress-->coping), there were also direct links between primary appraisal and stress level time one and between stress level time one to stress level time two. This study has provided additional insights into the transactional process which will extend our understanding of how individuals appraise, cope and experience occupational stress.
Original languageEnglish
Pages (from-to)13-20
Number of pages8
JournalAustralian and New Zealand Journal of Organisational Psychology
Publication statusPublished - 1 Mar 2010


  • transactional model
  • appraisal
  • coping
  • stress
  • process


Dive into the research topics of 'The Revised Transactional Model (RTM) of occupational stress and coping: An improved process approach'. Together they form a unique fingerprint.

Cite this