The Relationship Between Peoples’ Satisfaction and LEED Building Rating in Jordanian Office Buildings

The study investigates differences in occupants' satisfaction in three office buildings meeting different levels of LEED certification in Jordan during the summer of 2012. This study is carried out based on post occupancy evaluation to measure occupants' perceptions of the internal environment, control over internal environment and also its impact on their performance. The result is evaluated using further analysis of the building micro-climate, active and passive design features. The study shows significant difference in occupants' satisfaction relating to air, quality, visual and acoustic comfort, however this difference does not always match the overall rating of the building especially in the area of acoustic comfort and lighting quality. This may be partly due to the fact that LEED focuses on reducing energy consumption rather than provide a high-level of occupants' satisfaction.