The impact of the performance measurement systems in setting the 'direction' in the University of Warwick

E. Tapinos; R. G. Dyson; M. Meadows

doi:10.1080/09537280512331333084

The impact of the performance measurement systems in setting the 'direction' in the University of Warwick

E. Tapinos, R. G. Dyson, M. Meadows

University of Warwick

Research output: Contribution to journal › Article › peer-review

26 Citations (Scopus)

Abstract

This paper presents a case study examining the role of performance measurement systems in setting organizational 'direction'. There is a growing concern in the existing literature to link the development of organizational 'direction' with performance measurement systems. Furthermore, the alignment between organizational 'direction', strategy and performance measurement is an area of increasing interest for both academics and practitioners. However, there is no adequate research recorded in the literature on the use of the performance measurement systems and the potential impact that performance measurement can have in setting the organizational 'direction'. This study reports the findings of a case study from one of the leading academic institutions in the UK, the University of Warwick, presenting the main characteristics of its performance measurement system and attempting to explain the connection with setting the university's 'direction'.

Original language	English
Pages (from-to)	189-198
Number of pages	10
Journal	Production Planning and Control
Volume	16
Issue number	2
DOIs	https://doi.org/10.1080/09537280512331333084
Publication status	Published - Mar 2005
Externally published	Yes

Bibliographical note

Funding Information:
Warwick Business School (WBS) is one of the largest and most recognized departments of the university with over 300 staff and 3,700 students and participants, offering a great number of undergraduate, postgraduate and special masterclass courses. It received distinguished recognition in the last Research Assessment Exercise (RAE) in 2001 when it was rated among the top three Business Schools in UK. Further, it was rated as ‘excellent’ in teaching by the Higher Education Funding Council for England (HEFCE). It is worth mentioning that WBS has a relatively newly appointed Dean.

Keywords

Case study
Direction setting
Higher education
Performance measurement
Universities

ASJC Scopus subject areas

Computer Science Applications
Strategy and Management
Management Science and Operations Research
Industrial and Manufacturing Engineering

Access to Document

10.1080/09537280512331333084

Cite this

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abstract = "This paper presents a case study examining the role of performance measurement systems in setting organizational 'direction'. There is a growing concern in the existing literature to link the development of organizational 'direction' with performance measurement systems. Furthermore, the alignment between organizational 'direction', strategy and performance measurement is an area of increasing interest for both academics and practitioners. However, there is no adequate research recorded in the literature on the use of the performance measurement systems and the potential impact that performance measurement can have in setting the organizational 'direction'. This study reports the findings of a case study from one of the leading academic institutions in the UK, the University of Warwick, presenting the main characteristics of its performance measurement system and attempting to explain the connection with setting the university's 'direction'.",

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The impact of the performance measurement systems in setting the 'direction' in the University of Warwick

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

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