The Global Governance of Online Consumer Protection and E-commerce: Building Trust

Ioannis Lianos; Despoina Mantzari; Gracia Marín  Durán; Amber Darr; Azza  Raslan

The Global Governance of Online Consumer Protection and E-commerce: Building Trust

Ioannis Lianos, Despoina Mantzari, Gracia Marín Durán, Amber Darr, Azza Raslan

School of Law

Research output: Other contribution

Abstract

International hurdles to e-commerce post challenges for consumers. One important limiting factor is the perception that cross-border online transactions and delivery are less secure and that remedies do not exist for when something goes wrong. This paper provides a brief overview of the online consumer protection landscape and the actors within it. It offers examples of specific forms of online consumer protection and outlines efforts to boost regulatory coherence at regional and global levels – including examining the role for trade policy.

Original language	English
Type	White Paper
Media of output	World Economic Forum Website
Publisher	World Economic Forum
Publication status	Published - 22 Mar 2019

Cite this

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abstract = "International hurdles to e-commerce post challenges for consumers. One important limiting factor is the perception that cross-border online transactions and delivery are less secure and that remedies do not exist for when something goes wrong. This paper provides a brief overview of the online consumer protection landscape and the actors within it. It offers examples of specific forms of online consumer protection and outlines efforts to boost regulatory coherence at regional and global levels – including examining the role for trade policy.",

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The Global Governance of Online Consumer Protection and E-commerce: Building Trust

Abstract

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