The experiences of staff working with refugees and asylum seekers in the United Kingdom: A grounded theory exploration

This study focuses on the experiences of staff working with refugees and asylum seekers in the United Kingdom. It explores the impact and range of psychological effects on staff. The study combined qualitative and quantitative methods. In-depth interviews were held with 12 members of staff working at a Midlands-based refugee center, who also completed a brief self-report questionnaire. The study revealed a wide range of positive and negative effects for staff working with this client group. In light of the findings it is recommended that services provide regular supervision and additional support for staff working with refugees and asylum seekers.