Abstract
The purpose of the present study is to investigate the effects of
structural factors such as intellectual capital and factors dependent on resource based view on organisational performance. The research statistical population is consisted of pharmaceutical companies located at Rasht Industrial Zone.
Structural equations using SPSS22 and SMART PLS2 software were utilised to data analysis. Seven out of the eight hypotheses presented in this study, including the impact of intellectual capital on organisational performance, the
impact of intellectual capital on dynamic capabilities, the impact of dynamic capabilities on competitive advantage, the impact of dynamic capabilities on service capabilities, the impact of dynamic capabilities on organisational performance, the impact of dynamic capabilities on organisational performance, and the impact of competitive advantage on organisational
performance were statistically confirmed. Also, the impact of service capabilities on organisational performance was not confirmed in pharmaceutical companies located in Rasht Industrial Zone.
structural factors such as intellectual capital and factors dependent on resource based view on organisational performance. The research statistical population is consisted of pharmaceutical companies located at Rasht Industrial Zone.
Structural equations using SPSS22 and SMART PLS2 software were utilised to data analysis. Seven out of the eight hypotheses presented in this study, including the impact of intellectual capital on organisational performance, the
impact of intellectual capital on dynamic capabilities, the impact of dynamic capabilities on competitive advantage, the impact of dynamic capabilities on service capabilities, the impact of dynamic capabilities on organisational performance, the impact of dynamic capabilities on organisational performance, and the impact of competitive advantage on organisational
performance were statistically confirmed. Also, the impact of service capabilities on organisational performance was not confirmed in pharmaceutical companies located in Rasht Industrial Zone.
| Original language | English |
|---|---|
| Pages (from-to) | 176-194 |
| Number of pages | 19 |
| Journal | International Journal of Services and Operations Management |
| Volume | 42 |
| Issue number | 2 |
| Early online date | 6 Jun 2022 |
| DOIs | |
| Publication status | Published - 2022 |
Keywords
- competitive advantage
- dynamic capabilities
- intellectual capital
- organisational performance
- service capabilities
ASJC Scopus subject areas
- Management Science and Operations Research
- Industrial and Manufacturing Engineering
- Management of Technology and Innovation
