The development of a feature matrix for the design of assistive technology products for young older people

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This chapter describes findings from the COnsumer MODels for Assisted Living project, which aimed to develop a consumer market for Assisted Technology Products (ATPs) for young older people (YOPs: 50 to 70-year olds). The project used mixed methods to explore various aspects of the ATP consumer market, culminating in the development of a feature matrix for the design of ATPs, guidance on user needs and expectations from an ATP consumer market, and suggested business models. The methodologies used included literature and product reviews, market analyses, interviews, focus groups, and co-creation workshops.
The triangulated findings of the various methodologies found that currently there are significantly high rates of non-use and abandonment of ATPs, due to numerous factors including poor aesthetic appeal and ease of use, stigma, and concerns about loss of face to face care. However, YOPs do have an appetite for the use (and private purchase) of products and services to support their independence and health, but such products must focus on the whole person and their higher-level needs, wishes and aspirations, not just a particular disability – something which the product analysis found lacking in many existing products. The project concluded with the development of a product matrix to support designers and businesses to more widely consider the evolving needs of YOPs with regards ATPs. The business models further guide the implementation of such products into the consumer market.
The results of the product matrix and the co-created consumer market and business models will be of use to businesses wishing to grow or diversify into the ATP consumer market – a key opportunity at a time when publicly funded provision of such technologies is decreasing. Ultimately, ATPs must not only assist independent living, but should also support enhanced quality of life whilst meeting higher level needs and desires.
LanguageEnglish
Title of host publicationDesign of assistive technology for older people
EditorsAndree Woodcock, Louise Moody, Deana McDonagh, JC Lain
Publication statusIn preparation - 10 Jan 2019

Fingerprint

Older people
Product technology
Consumer markets
Business model
Methodology
Ease of use
Mixed methods
Purchase
Aspiration
Guidance
Abandonment
Focus groups
Literature review
Co-creation
Health
Market model
Product review
Factors
Stigma
Quality of life

Cite this

Woodcock, A., Osmond, J., & Holliday, N. (2019). The development of a feature matrix for the design of assistive technology products for young older people. Manuscript in preparation. In A. Woodcock, L. Moody, D. McDonagh, & JC. Lain (Eds.), Design of assistive technology for older people

The development of a feature matrix for the design of assistive technology products for young older people. / Woodcock, Andree; Osmond, Jane; Holliday, Nikki.

Design of assistive technology for older people. ed. / Andree Woodcock; Louise Moody; Deana McDonagh; JC Lain. 2019.

Research output: Chapter in Book/Report/Conference proceedingChapter

Woodcock, A, Osmond, J & Holliday, N 2019, The development of a feature matrix for the design of assistive technology products for young older people. in A Woodcock, L Moody, D McDonagh & JC Lain (eds), Design of assistive technology for older people.
Woodcock A, Osmond J, Holliday N. The development of a feature matrix for the design of assistive technology products for young older people. In Woodcock A, Moody L, McDonagh D, Lain JC, editors, Design of assistive technology for older people. 2019
Woodcock, Andree ; Osmond, Jane ; Holliday, Nikki. / The development of a feature matrix for the design of assistive technology products for young older people. Design of assistive technology for older people. editor / Andree Woodcock ; Louise Moody ; Deana McDonagh ; JC Lain. 2019.
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