Tension in the Data Environment: How Organisations Can Meet the Challenge

Maureen Meadows; Alessandro Merendino; Sally Dibb; Alexeis Garcia-Perez; Matthew Hinton; Savvas Papagiannidis; Ilias Pappas; Huamao Wang

doi:10.1016/j.techfore.2021.121315

Tension in the Data Environment: How Organisations Can Meet the Challenge

Maureen Meadows, Alessandro Merendino, Sally Dibb, Alexeis Garcia-Perez, Matthew Hinton, Savvas Papagiannidis, Ilias Pappas, Huamao Wang

Research Centre for Business in Society

Research output: Contribution to journal › Short survey › peer-review

15 Citations (Scopus)

108 Downloads (Pure)

Abstract

Big Data is becoming ubiquitous - widely applied across organisations, industry sectors and society. However, the opportunities and risks it presents are not yet fully understood. In this paper we identify and explore the tensions that Big Data can create at multiple levels, focusing on the need for organisations to meet the challenges that can arise. We draw on insights from twelve papers published in the Special Issue of Technological Forecasting & Social Change entitled “Tension in the Data Environment: Can Organisations Meet the Challenge?” in order to build a ‘Multi-Layer Tensions Model’ that highlights key pressures and challenges in the BD environment. We find evidence of tensions of three types, which we summarise as “Organisational Learning”, “Organisational Leadership” and “Societal” tensions. We contribute, first, by identifying and developing a nuanced understanding of the tensions faced in the Big Data environment; and second, by elaborating on the capabilities that can be developed and the actions taken to maximise the benefits of Big Data. We end with a “Learning, Leading, Linking” framework, which points to implications for practice and a future research agenda.

Original language	English
Article number	121315
Number of pages	32
Journal	Technological Forecasting and Social Change
Volume	175
Early online date	30 Oct 2021
DOIs	https://doi.org/10.1016/j.techfore.2021.121315
Publication status	Published - Feb 2022

Bibliographical note

© 2021, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/

Copyright © and Moral Rights are retained by the author(s) and/ or other copyright owners. A copy can be downloaded for personal non-commercial research or study, without prior permission or charge. This item cannot be reproduced or quoted extensively from without first obtaining permission in writing from the copyright holder(s). The content must not be changed in any way or sold commercially in any format or medium without the formal permission of the copyright holders.

This document is the author’s post-print version, incorporating any revisions agreed during the peer-review process. Some differences between the published version and this version may remain and you are advised to consult the published version if you wish to cite from it.

Keywords

big data
tensions
digital
organisations
society
challenges
Tensions
Organisations
Challenges
Digital
Big data
Society

ASJC Scopus subject areas

Management of Technology and Innovation
Business and International Management
Applied Psychology

Access to Document

10.1016/j.techfore.2021.121315

Post-PrintAccepted author manuscript, 1.36 MBLicence: CC BY-NC-ND

Cite this

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Tension in the Data Environment: How Organisations Can Meet the Challenge

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

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