Technology upgrading through co-creation of value in developing societies: Analysis of the mobile telephone industry in Bangladesh

Bidit Lal Dey, Mujahid Mohiuddin Babu, Mizan Rahman, Manoj Dora, Nishikant Mishra

Research output: Contribution to journalArticlepeer-review

26 Citations (Scopus)


The use of various forms of ICTs (information communication technology) such as mobile telephones can foster the socio-economic progression of developing countries. Contextually appropriate design and use are needed for ICTs to deliver value to various parties within the socio-economic spheres of developing countries who have different needs and wants compared to those of the developed world. There is however scant empirical evidence of how various stakeholders symbiotically interact and create value in developing countries where large multinationals have limited access and engagement. Drawing on the theoretical lens of co-creation of value our paper examines how technology upgrading is achieved in the context of the Bangladeshi mobile telephone industry. In doing so this paper suggests technology upgrading can be achieved even without some of the key prerequisites such as financial, institutional, infrastructural facilities cited in existing literature. The findings offer useful theoretical and policy implications by providing deeper understanding of the interactions and inter-relationships of those who have involvement in the value creation for mobile telephony and contribute to the development of effective business models and technological innovations for these marketplaces.
Original languageEnglish
Pages (from-to)413-425
Number of pages13
JournalTechnological Forecasting and Social Change
Early online date24 May 2018
Publication statusPublished - Aug 2019


  • Bangladesh
  • Co-creation
  • Global value chain
  • ICT for development
  • Smartphone industry
  • Technology upgrading

ASJC Scopus subject areas

  • Business and International Management
  • Applied Psychology
  • Management of Technology and Innovation


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