Technological innovation, sustainable green practices and SMEs sustainable performance in times of crisis (COVID-19 pandemic)

Mahmood Shah, Mansour Naser Alraja, Rabia Imran, Basel Khashab

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)
5 Downloads (Pure)


COVID-19 restrictions significantly affected SMEs, which have faced many challenges to their sustainability within this fragile new environment. This study proposes a holistic framework of sustainable performance by interrelating factors showing robust associations to produce this effect' for achieving sustainable performance in SMEs, through integrating the Technology Organisation Environment (TOE) and Resource Based View (RBV) models, to test how sustainable green practices can process the TOE factors when affecting sustainable performance. The research focuses on SMEs with worldwide employees and involves data collected from a range of different employees belonging to four different managerial levels. The process incorporated the analysis of 669 questionnaires to test the proposed hypotheses using structural equation modeling. Findings suggest that, together, TOE factors represent crucial inputs for green practices such as green training, green performance appraisal, that, in turn, mean critical processes lead to sustainable performance (output). Additionally, the findings should also inspire SMEs to focus even more effort on internal technological and organisational factors and to encourage an eco-friendly culture that would demand stakeholders adopt a more positive environmental stance.
Original languageEnglish
Pages (from-to)(In-Press)
Number of pages25
JournalInformation Systems Frontiers
Publication statusAccepted/In press - 19 Jan 2022
Externally publishedYes

Bibliographical note

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  • Green practices
  • Resource based view
  • Sustainable performance
  • Technological innovations
  • Technology-organisation-environment

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Software
  • Information Systems
  • Computer Networks and Communications


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