Strategic adoption of wiki-based initiatives in small organisations: challenges and opportunities

Ettore Bolisani, Alexeis Garcia-Perez

    Research output: Chapter in Book/Report/Conference proceedingConference proceedingpeer-review

    Abstract

    Wiki-based systems, now widely used in the Web 2.0 arena, have been long considered a strategic approach to enhance flexible knowledge sharing and to overcome the limitations of traditional knowledge management systems. However, although wikis are considered particularly appropriate for facilitating the sharing of tacit knowledge in flexible and informal ways, recent studies have shown that this alone doesn’t guarantees the success of a wiki project. While the extant literature contains references to both the pros and cons of using wikis to support knowledge sharing, there is still a need to understand the pathways that lead an organisation to either succeed or fail in the implementation of a wiki-based project. This is particularly relevant for small organisations which could benefit greatly from implementation of wiki-based, flexible KM systems. Based on the analysis of two case-studies, this piece of research outlines key areas to be considered by a strategy for the implementation of a wiki system as a KM tool, which can be a fundamental cause of failure or success of the project. In doing so, the study informs both researchers and SMEs practitioners looking to use technologies for Knowledge Management.
    Original languageEnglish
    Title of host publicationProceedings of the 14th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning
    EditorsEric Tsui, Benny Cheung
    Place of PublicationReading, UK
    PublisherAcademic Conferences and Publishing International Limited
    Pages20-28
    Number of pages9
    ISBN (Electronic)9781911218623
    ISBN (Print)9781911218616
    Publication statusPublished - 7 Dec 2017
    EventInternational Conference on Intellectual Capital, Knowledge Management & Organisational Learning - Hong Kong Polytechnic University, Hunghom, Kowloon, Hong Kong
    Duration: 7 Dec 20178 Dec 2017
    Conference number: 14
    https://www.academic-conferences.org/conferences/icickm/

    Conference

    ConferenceInternational Conference on Intellectual Capital, Knowledge Management & Organisational Learning
    Abbreviated titleICICKM
    Country/TerritoryHong Kong
    CityHunghom, Kowloon
    Period7/12/178/12/17
    Internet address

    Fingerprint

    Dive into the research topics of 'Strategic adoption of wiki-based initiatives in small organisations: challenges and opportunities'. Together they form a unique fingerprint.

    Cite this