Strategic adoption of wiki-based initiatives in small organisations: challenges and opportunities

Ettore Bolisani; Alexeis Garcia-Perez

Strategic adoption of wiki-based initiatives in small organisations: challenges and opportunities

Ettore Bolisani, Alexeis Garcia-Perez

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Abstract

Wiki-based systems, now widely used in the Web 2.0 arena, have been long considered a strategic approach to enhance flexible knowledge sharing and to overcome the limitations of traditional knowledge management systems. However, although wikis are considered particularly appropriate for facilitating the sharing of tacit knowledge in flexible and informal ways, recent studies have shown that this alone doesn’t guarantees the success of a wiki project. While the extant literature contains references to both the pros and cons of using wikis to support knowledge sharing, there is still a need to understand the pathways that lead an organisation to either succeed or fail in the implementation of a wiki-based project. This is particularly relevant for small organisations which could benefit greatly from implementation of wiki-based, flexible KM systems. Based on the analysis of two case-studies, this piece of research outlines key areas to be considered by a strategy for the implementation of a wiki system as a KM tool, which can be a fundamental cause of failure or success of the project. In doing so, the study informs both researchers and SMEs practitioners looking to use technologies for Knowledge Management.

Original language	English
Title of host publication	Proceedings of the 14th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning
Editors	Eric Tsui, Benny Cheung
Place of Publication	Reading, UK
Publisher	Academic Conferences and Publishing International Limited
Pages	20-28
Number of pages	9
ISBN (Electronic)	9781911218623
ISBN (Print)	9781911218616
Publication status	Published - 7 Dec 2017
Event	International Conference on Intellectual Capital, Knowledge Management & Organisational Learning - Hong Kong Polytechnic University, Hunghom, Kowloon, Hong Kong Duration: 7 Dec 2017 → 8 Dec 2017 Conference number: 14 https://www.academic-conferences.org/conferences/icickm/

Conference

Conference	International Conference on Intellectual Capital, Knowledge Management & Organisational Learning
Abbreviated title	ICICKM
Country/Territory	Hong Kong
City	Hunghom, Kowloon
Period	7/12/17 → 8/12/17
Internet address	https://www.academic-conferences.org/conferences/icickm/

Cite this

Bolisani, E., & Garcia-Perez, A. (2017). Strategic adoption of wiki-based initiatives in small organisations: challenges and opportunities. In E. Tsui, & B. Cheung (Eds.), Proceedings of the 14th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (pp. 20-28). Article 3 Academic Conferences and Publishing International Limited.

Strategic adoption of wiki-based initiatives in small organisations: challenges and opportunities. / Bolisani, Ettore; Garcia-Perez, Alexeis.
Proceedings of the 14th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning . ed. / Eric Tsui; Benny Cheung. Reading, UK: Academic Conferences and Publishing International Limited, 2017. p. 20-28 3.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Bolisani, E & Garcia-Perez, A 2017, Strategic adoption of wiki-based initiatives in small organisations: challenges and opportunities. in E Tsui & B Cheung (eds), Proceedings of the 14th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning ., 3, Academic Conferences and Publishing International Limited, Reading, UK, pp. 20-28, International Conference on Intellectual Capital, Knowledge Management & Organisational Learning , Hunghom, Kowloon, Hong Kong, 7/12/17.

Bolisani, Ettore ; Garcia-Perez, Alexeis. / Strategic adoption of wiki-based initiatives in small organisations: challenges and opportunities. Proceedings of the 14th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning . editor / Eric Tsui ; Benny Cheung. Reading, UK : Academic Conferences and Publishing International Limited, 2017. pp. 20-28

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Strategic adoption of wiki-based initiatives in small organisations: challenges and opportunities

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Conference

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