Stakeholder Engagement

Robbert Kivits, Sukanlaya Sawang

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Citation (Scopus)


Whereas stakeholder theory deals with determining which stakeholders are to be involved in issues, e.g., airport planning, stakeholder engagement deals with determining which tools can be chosen to optimize interaction with the stakeholders. To date, little effort has been made to specify the link between stakeholder salience (as discussed in the previous chapter) and stakeholder engagement, which will be discussed in this chapter. Either subject is often treated separately from the other, even though most authors recognize the apparent link between the two. For example, Carroll (1989) used the principle of stakeholder engagement as a final step in the stakeholder analysis framework, thereby showing the importance of the link between the classification or differentiation of stakeholders and the resulting different engagement strategies.

Original languageEnglish
Title of host publicationThe Dynamism of Stakeholder Engagement
Subtitle of host publicationA Case Study of the Aviation Industry
EditorsRobbert Kivits, Sukanlaya Sawang
Number of pages9
ISBN (Electronic)978-3-030-70428-5
ISBN (Print)978-3-030-70427-8, 978-3-030-70430-8
Publication statusE-pub ahead of print - 1 Apr 2021

Publication series

NameContributions to Management Science
ISSN (Print)1431-1941
ISSN (Electronic)2197-716X

Bibliographical note

Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management
  • Management Science and Operations Research
  • Marketing
  • Management of Technology and Innovation


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