Simulation modelling of product-service systems: The missing link

Sarocha Phumbua, Benny Tjahjono

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

6 Citations (Scopus)

Abstract

The Product-Service Systems (PSS) concept requires effective management of resources and supply networks in the long term which involve greater uncertainties than that in the productionbased system commonly found in manufacturing companies. This calls for a tool capable of evaluating the impacts of the shift of the business strategy to tactical and operational levels to help firms make decisions. The demand signals between production-based systems and PSS are typically different due to the customer involvements in service activities after product selling. For this reason, existing decision making tools in the production-based context may not be capable to suitably model PSS businesses. Simulation techniques can be used prior to the physical design of complex systems that incorporate internal interactions between entities in supply networks. This paper explores the application of simulation modelling within the PSS context. The current state of simulation modelling of PSS is summarised and the simulation parameters typically used in PSS modelling are described. The analysis shows various shortcomings of work in the literature. Existing simulation modelling approaches should, in fact, be enhanced to address different levels and types of performance measures required in PSS.

Original languageEnglish
Title of host publicationProceedings of the 36th International MATADOR Conference
EditorsSrichand Hinduja, Lin Li
PublisherSpringer-Verlag London Ltd
Pages135-138
Number of pages4
Volume2010-January
ISBN (Electronic)978-1-84996-432-6
ISBN (Print)978-1-84996-431-9
DOIs
Publication statusPublished - 1 Jan 2010
Externally publishedYes
Event36th International MATADOR Conference - Manchester, Lancashire, United Kingdom
Duration: 14 Jul 201016 Jul 2010

Conference

Conference36th International MATADOR Conference
CountryUnited Kingdom
CityManchester, Lancashire
Period14/07/1016/07/10

Keywords

  • Modelling technique
  • Product-service system
  • Simulation

ASJC Scopus subject areas

  • Control and Systems Engineering

Fingerprint Dive into the research topics of 'Simulation modelling of product-service systems: The missing link'. Together they form a unique fingerprint.

  • Cite this

    Phumbua, S., & Tjahjono, B. (2010). Simulation modelling of product-service systems: The missing link. In S. Hinduja, & L. Li (Eds.), Proceedings of the 36th International MATADOR Conference (Vol. 2010-January, pp. 135-138). Springer-Verlag London Ltd. https://doi.org/10.1007/978-1-84996-432-6_31