Five aviation service providers participated in a study aiming to identify factors that impact the implementation of a safety management system and the safety performance of the organization. Safety managers were interviewed and their comments analyzed using grounded theory approach. Hindering factors were categorized and integrated into a model.
Bibliographical noteThis article does not exactly replicate the final version published in the journal " Aviation Psychology and Applied Human Factors ". It is not a copy of the original published article and is not suitable for citation.
- safety management systems
- safety performance indicators
- system performance