Safety Management Practices Hindering the Development of Safety Performance Indicators in Aviation Service Providers

Crystal Ioannou, Don Harris, Nicklas Dahlstrom

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Five aviation service providers participated in a study aiming to identify factors that impact the implementation of a safety management system and the safety performance of the organization. Safety managers were interviewed and their comments analyzed using grounded theory approach. Hindering factors were categorized and integrated into a model.
Original languageEnglish
Pages (from-to)95-106
Number of pages9
JournalAviation Psychology and Applied Human Factors
Issue number2
Early online date21 Sep 2017
Publication statusPublished - 2017


Bibliographical note

This article does not exactly replicate the final version published in the journal " Aviation Psychology and Applied Human Factors ". It is not a copy of the original published article and is not suitable for citation.


  • safety management systems
  • safety performance indicators
  • obstacles
  • system performance

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