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Relationship marketing and CRM: A financial services case study
Sally Dibb
,
Maureen Meadows
University of Warwick
Research output
:
Contribution to journal
›
Article
›
peer-review
39
Citations (Scopus)
Overview
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Social Sciences
Analysis
25%
Banks
25%
Case Studies
50%
Change
25%
Company
25%
Conceptualization
25%
Customer
25%
Financial Services
100%
Implementation
50%
Information Technology
50%
Introduction
25%
Organizations
50%
Personnel
25%
Perspective
25%
Progress
25%
Recruitment
25%
Retention
25%
Service Sector
25%
Training
25%
Economics, Econometrics and Finance
Customers
25%
Designation of Origin
25%
Enterprise
25%
Recruitment
25%
Relationship Marketing
100%
Trend
25%
Computer Science
Related Product
25%