Skip to main navigation Skip to search Skip to main content

Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis

    • Laurea University of Applied Science
    • Luleå University of Technology
    • Åbo Akademi University
    • Nottingham Business School
    • James Cook University
    • Durham Business School
    • University of South Africa

    Research output: Contribution to journalArticlepeer-review

    112 Downloads (Pure)

    Abstract

    During the COVID-19 crisis, small and medium-sized enterprises (SMEs) in developing markets, marred by significant institutional voids, grappled with a perennial lack of resources. This article seeks to understand how these SMEs activated their dynamic capabilities to manage business relationships during different phases of the crisis. Relying on the social exchange theory and drawing on semi-structured interviews with 42 business-to-business (B2B) SME owners in Nigeria, we examine the relational governance mechanisms of dynamic capabilities for SMEs during the COVID-19 crisis. Our findings reveal 12 relational governance mechanisms of dynamic capabilities of B2B SMEs. Furthermore, we disaggregate these 12 mechanisms into 34 relational governance micro-foundational components and demonstrate their relevance for B2B SMEs during different stages of the COVID-19 crisis in Nigeria.
    Original languageEnglish
    Pages (from-to)18-32
    Number of pages15
    JournalIndustrial Marketing Management
    Volume105
    Early online date31 May 2022
    DOIs
    Publication statusPublished - Aug 2022

    Bibliographical note

    This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).

    Keywords

    • Social exchange theory
    • Small and medium-sized enterprises
    • COVID-19 crisis
    • Business-to-business markets
    • Institutional voids
    • Nigeria

    Fingerprint

    Dive into the research topics of 'Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis'. Together they form a unique fingerprint.

    Cite this