Limited implementation and low acceptance of health technologies are the common issues in the National Health Service (NHS), which impacts on the efficiency of organization and quality of the service. Previous research focused on the development and evaluation of models that could help predict the technology adoption and improve the usage of the technology in NHS. Technology Acceptance Models (TAMs) are intensively researched in the last 30 years to solve the above issues. However, there is still a need for exploring the additional and overlooked factors that impact on the acceptance of health technologies in NHS. This paper explores the literature and compares the limitations and impracticality of the existing TAM in the Healthcare sector. As a result, the paper contributes TAM literature by developing an enhanced TAM that integrates TAM and stakeholder management approach, which provides a more comprehensive approach to predict the actual use of health technologies in the NHS.
|Title of host publication||BAM2019 Conference Proceedings|
|Place of Publication||Birmingham, UK|
|Publisher||British Academy of Management|
|Number of pages||9|
|Publication status||Published - 3 Sep 2019|
|Event||British Academy of Management Annual Conference 2019 - Aston University, Birmingham, United Kingdom|
Duration: 2 Sep 2019 → 5 Sep 2019
|Conference||British Academy of Management Annual Conference 2019|
|Abbreviated title||BAM2019 Conference|
|Period||2/09/19 → 5/09/19|
Zhang, X., Zhou, X., & Yoruk, E. (2019). Re-examining the Technology Acceptance Model from stakeholders’ management perspective in health sector. In BAM2019 Conference Proceedings Birmingham, UK: British Academy of Management.