Project management system review and redesign using user-centred design methodology

Rahat Iqbal; Richard Rider; Nazaraf Shah; Anne James

doi:10.1109/CSCWD.2011.5960067

Project management system review and redesign using user-centred design methodology

Rahat Iqbal, Richard Rider, Nazaraf Shah, Anne James

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Abstract

An important aspect of redesign for usability is to evaluate the system with its real users in order to identify key areas for improvement. In this paper we discuss the redesign of a project management system using a user-centred design methodology. The system is used by a wide range of users; academic staff, students, external clients and administrative staff. The original system was not fulfilling its needs as it had not captured work practices in a way that was recognizable to the users. The advantages of the redesign included: improved usefulness; improved efficiency and productivity; reduced learning time; improved usability; and increased acceptance among users. We evaluated the current system and analysed work practices using a user-centred design and evaluation philosophy. We present comparative evaluation results that show significant improvements in performance of user tasks for the redesigned project management system.

Original language	English
Title of host publication	Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD2011
Pages	139-145
Number of pages	7
DOIs	https://doi.org/10.1109/CSCWD.2011.5960067
Publication status	Published - 2011
Event	2011 15th International Conference on Computer Supported Cooperative Work in Design - Lausanne, Switzerland Duration: 8 Jun 2011 → 10 Jun 2011

Conference

Conference	2011 15th International Conference on Computer Supported Cooperative Work in Design
Abbreviated title	CSCWD 2011
Country/Territory	Switzerland
City	Lausanne
Period	8/06/11 → 10/06/11

Keywords

evaluation
Usability
User-centred design
User-requirements

ASJC Scopus subject areas

Software

Access to Document

10.1109/CSCWD.2011.5960067

Cite this

Project management system review and redesign using user-centred design methodology. / Iqbal, Rahat; Rider, Richard; Shah, Nazaraf et al.

Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD2011. 2011. p. 139-145 5960067.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Iqbal, R, Rider, R, Shah, N & James, A 2011, Project management system review and redesign using user-centred design methodology. in Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD2011., 5960067, pp. 139-145, 2011 15th International Conference on Computer Supported Cooperative Work in Design , Lausanne, Switzerland, 8/06/11. https://doi.org/10.1109/CSCWD.2011.5960067

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ER -

Project management system review and redesign using user-centred design methodology

Abstract

Conference

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this