Project management system review and redesign using user-centred design methodology

Rahat Iqbal, Richard Rider, Nazaraf Shah, Anne James

    Research output: Chapter in Book/Report/Conference proceedingConference proceeding

    Abstract

    An important aspect of redesign for usability is to evaluate the system with its real users in order to identify key areas for improvement. In this paper we discuss the redesign of a project management system using a user-centred design methodology. The system is used by a wide range of users; academic staff, students, external clients and administrative staff. The original system was not fulfilling its needs as it had not captured work practices in a way that was recognizable to the users. The advantages of the redesign included: improved usefulness; improved efficiency and productivity; reduced learning time; improved usability; and increased acceptance among users. We evaluated the current system and analysed work practices using a user-centred design and evaluation philosophy. We present comparative evaluation results that show significant improvements in performance of user tasks for the redesigned project management system.

    Original languageEnglish
    Title of host publicationProceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD2011
    Pages139-145
    Number of pages7
    DOIs
    Publication statusPublished - 2011
    Event2011 15th International Conference on Computer Supported Cooperative Work in Design - Lausanne, Switzerland
    Duration: 8 Jun 201110 Jun 2011

    Conference

    Conference2011 15th International Conference on Computer Supported Cooperative Work in Design
    Abbreviated titleCSCWD 2011
    CountrySwitzerland
    CityLausanne
    Period8/06/1110/06/11

    Fingerprint

    Project management
    Productivity
    Students
    User centered design

    Keywords

    • evaluation
    • Usability
    • User-centred design
    • User-requirements

    ASJC Scopus subject areas

    • Software

    Cite this

    Iqbal, R., Rider, R., Shah, N., & James, A. (2011). Project management system review and redesign using user-centred design methodology. In Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD2011 (pp. 139-145). [5960067] https://doi.org/10.1109/CSCWD.2011.5960067

    Project management system review and redesign using user-centred design methodology. / Iqbal, Rahat; Rider, Richard; Shah, Nazaraf; James, Anne.

    Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD2011. 2011. p. 139-145 5960067.

    Research output: Chapter in Book/Report/Conference proceedingConference proceeding

    Iqbal, R, Rider, R, Shah, N & James, A 2011, Project management system review and redesign using user-centred design methodology. in Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD2011., 5960067, pp. 139-145, 2011 15th International Conference on Computer Supported Cooperative Work in Design , Lausanne, Switzerland, 8/06/11. https://doi.org/10.1109/CSCWD.2011.5960067
    Iqbal R, Rider R, Shah N, James A. Project management system review and redesign using user-centred design methodology. In Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD2011. 2011. p. 139-145. 5960067 https://doi.org/10.1109/CSCWD.2011.5960067
    Iqbal, Rahat ; Rider, Richard ; Shah, Nazaraf ; James, Anne. / Project management system review and redesign using user-centred design methodology. Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD2011. 2011. pp. 139-145
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