Abstract
Today's business environment puts pressure on many high-technology companies to continuously improve the value of their products and services to remain competitive. Product-service system (PSS) is an emerging paradigm that enables a tighter integration between product and service offering. The research described in this paper aims to propose a new PSS design methodology based on the integrated product and service design requirements. The process consists of three stages: the identification of design requirements, the determination of design requirements rating and the integration of product and service design requirement in order to develop a PSS design concept. A case study of mobile phones design has been chosen to validate the proposed PSS design methodology.
| Original language | English |
|---|---|
| Pages (from-to) | 1-19 |
| Number of pages | 19 |
| Journal | Journal of Design Research |
| Volume | 13 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1 Jan 2015 |
| Externally published | Yes |
Keywords
- Added values
- Consumer needs
- Design concept
- Design requirements
- Integration
- Mobile phone
- Product concept
- Product-service system
- PSS
- PSS design methodology
- Service concept
ASJC Scopus subject areas
- Engineering (miscellaneous)
- Computer Graphics and Computer-Aided Design
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Benny Tjahjono
- Research Centre for Business in Society - Professor of Sustainability and Supply Chain Management
Person: Teaching and Research