Predicting design induced pilot error using HET (human error template) - A new formal human error identification method for flight decks

N. A. Stanton, D. Harris, P. M. Salmon, J. M. Demagalski, A. Marshall, M. S. Young, S. W A Dekker, T. Waldmann

Research output: Contribution to journalArticle

41 Citations (Scopus)

Abstract

Human factors certification criteria are being developed for large civil aircraft with the objective of reducing the incidence of design-induced error on the flight deck. Many formal error identification techniques currently exist which have been developed in non-aviation contexts but none have been validated for use to this end. This paper describes a new human error identification technique (HET - human error template) designed specifically as a diagnostic tool for the identification of design-induced error on the flight deck. HET is benchmarked against three existing techniques (SHERPA systematic human error reduction and prediction approach; human error HAZOP - hazard and operability study; and HEIST - human error In systems tool). HET outperforms all three existing techniques in a validation study comparing predicted errors to actual errors reported during an approach and landing task in a modern, highly automated commercial aircraft. It is concluded that HET should provide a useful tool as a adjunct to the proposed human factors certification process.

Original languageEnglish
Pages (from-to)107-115
Number of pages9
JournalThe Aeronautical Journal
Volume110
DOIs
Publication statusPublished - Feb 2006
Externally publishedYes

ASJC Scopus subject areas

  • Aerospace Engineering

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