Perceived environment of ethnic diversity as a determinant of organisational identification in the public sector: A mediation-moderation analysis

Dennis Pepple, Eleanor Davies

Research output: Contribution to journalArticle

Abstract

Purpose- As public sector managers implement the policy of employing people that broadly reflects the social make up of a local society, there is need to ensure that employees have a positive perception of ethnic diversity. Perceived environment of ethnic diversity (PEED) is conceptualised as employees’ view of how they are treated at work irrespective of where they come from. This study investigates the relationship between PEED and organisational identification (OID).
Method- Data was collected by means of a survey of 908 employees from four public sector organisations in a state in Nigeria. Regression analysis was used to test the hypotheses.
Findings- Findings showed that OID may be fostered among multi-ethnic employees through the following framework; first, that PEED had a direct relationship with OID and support was found for which was explained by the mediating role of co-worker social support (CWSS). Second, that the effect of CWSS mediation was moderated by employees’ ethnic self-identification (ESI) such that those with strong ESI experienced lower OID.
Practical implications- As employee compositions in organisations increase in diversity, CWSS is presented in this study as a veritable measure for managers to foster OID.
Originality/value- This study is novel as it is one of the first to examine the mechanisms for linking PEED to OID through mediating effect of CWSS at different levels of ESI. Other contributions are discussed in detail in the study.

Keywords
Co-worker social support, Ethnic self-identification, Nigeria, Organisational identification, Perceived environment of ethnic diversity
Original languageEnglish
Pages (from-to)(In-press)
JournalPersonnel Review
Volume(In-press)
Early online date15 Nov 2019
DOIs
Publication statusE-pub ahead of print - 15 Nov 2019

Fingerprint

Public Sector
Social Support
Nigeria
Organizations
Regression Analysis
Public sector
Organizational identification
Ethnic diversity
Mediation
Moderation
Employees
Workers
Social support

Keywords

  • Bureaucracy
  • Quantitative
  • Diversity
  • Perception
  • Inclusion
  • Organizational identity
  • Equality
  • Ethnicity
  • Diversity management

Cite this

Perceived environment of ethnic diversity as a determinant of organisational identification in the public sector: A mediation-moderation analysis. / Pepple, Dennis; Davies, Eleanor.

In: Personnel Review, Vol. (In-press), 15.11.2019, p. (In-press).

Research output: Contribution to journalArticle

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