Nestlé in Mexico: The Good Food Versus The Good Life Dilemma

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This case addresses the fine balancing act that Nestlé had to perform when managing the expectations of its stakeholders. On one hand, the company had to answer the calls addressed by its secondary stakeholders—such as non-governmental organizations and activist groups—and make addressing childhood obesity one of its main corporate communication messages. Simultaneously, Nestlé had to continue to promote sales of its high calorific products and satisfy its primary stakeholders, such as its stockholders or current consumers. This case study explores the dilemma that Nestle was confronted with when choosing how to answer the pressures and expectations of these distinct groups. The intricate intertwining of potentially non-overlapping goals, strategies and ethical conflicts are explored, with a focus on the company’s marketing communication strategy.
Original languageEnglish
Title of host publicationStrategic Marketing Cases in Emerging Markets
EditorsAtanu Adhikari, Sanjit Kumar Roy
Place of PublicationSwitzerland
PublisherSpringer Verlag
Pages1-10
Number of pages11
ISBN (Electronic)978-3-319-51545-8
ISBN (Print)978-3-319-51543-4
DOIs
StatePublished - 4 May 2017

Fingerprint

Stakeholders
Non-governmental organizations
Mexico
Communication strategies
Food
Ethical

Keywords

  • Consumer behaviour
  • Emerging markets
  • Mexico

Cite this

Galalae, C., & George, S. (2017). Nestlé in Mexico: The Good Food Versus The Good Life Dilemma. In A. Adhikari, & S. K. Roy (Eds.), Strategic Marketing Cases in Emerging Markets (pp. 1-10). Switzerland: Springer Verlag. DOI: 10.1007/978-3-319-51545-8_1

Nestlé in Mexico : The Good Food Versus The Good Life Dilemma. / Galalae, Cristina; George, Suresh.

Strategic Marketing Cases in Emerging Markets. ed. / Atanu Adhikari; Sanjit Kumar Roy. Switzerland : Springer Verlag, 2017. p. 1-10.

Research output: Chapter in Book/Report/Conference proceedingChapter

Galalae, C & George, S 2017, Nestlé in Mexico: The Good Food Versus The Good Life Dilemma. in A Adhikari & SK Roy (eds), Strategic Marketing Cases in Emerging Markets. Springer Verlag, Switzerland, pp. 1-10. DOI: 10.1007/978-3-319-51545-8_1
Galalae C, George S. Nestlé in Mexico: The Good Food Versus The Good Life Dilemma. In Adhikari A, Roy SK, editors, Strategic Marketing Cases in Emerging Markets. Switzerland: Springer Verlag. 2017. p. 1-10. Available from, DOI: 10.1007/978-3-319-51545-8_1

Galalae, Cristina; George, Suresh / Nestlé in Mexico : The Good Food Versus The Good Life Dilemma.

Strategic Marketing Cases in Emerging Markets. ed. / Atanu Adhikari; Sanjit Kumar Roy. Switzerland : Springer Verlag, 2017. p. 1-10.

Research output: Chapter in Book/Report/Conference proceedingChapter

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