This paper investigates how non-oil international organisations (NOIO) in Libyan post-crisis assess management training and development programme (MTDP) needs. The current situation of MTDP needs assessment and factors that may influence MTDP are investigated. Questionnaire was distributed to (150) managers from nineteen NOIO. We find that performance and experience were the most common MTDPNA measures. Likewise, poor performance, lack of knowledge, and introduction of new work methods were the most common MTDPNA indicators. Customer dissatisfaction, poor service quality, low profitability, and lack of knowledge were also found that have a positive or negative influence on MTDPNA such as; organisational sectors, size, and ownership. Customer dissatisfaction, poor service quality, low profitability, and lack of knowledge were the most used positive indications for the hotel sector, services, manufacturing, and joint venture organisations. Our findings suggested that MTDPNA should be conducted at different times, and different methods should be used.Also, MTDPNA decisions have to be based in a systematic way rather than targeting single or a group of individuals, and have to be delivered equally.
Bibliographical noteThis is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
- non-oil international organisations
- management training and development