Motivation And Its Role In Uk Non-Profit Organisation: A Case Study Of Two Organisations

This paper presents the findings of a case study on the role of motivation in non-for-profit (NFP) organisations in the UK with particular reference to two organisations providing services to people with learning disabilities. Quantitative data was collected from 88 respondents, through questionnaire based-surveys. Interviews were used to triangulate the data and for validation purposes. The sample used is entirely composed of employees and includes: permanent, temporary, full time and part-time staff and no volunteers. Findings indicate that many individuals are attracted to work in NFP organisations because of their characteristics diversity factors. Other key motivational factors include training, and flexible working arrangements. Overall findings show that people are intrinsically motivated even if employees were not satisfied with the pay. The findings conform to earlier studies on employees' motivation in NFP organisations and on pay and motivations (Tippet and Kluvers 2009).