Motivating blue-collar employees: a case study of the Chinese workforce

Artemis Chang, Francis Chan, Amanda Gudmundsson, Sukanlaya Sawang

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)


The Katz and Kahn (1978) motivational framework is an open system management theory that underscores the importance of self-regulation while stressing the signi?cance of using continuous feedback to adapt in a rapidly changing environment. This study aims to examine Katz and Kahn's prepositions that the implementation of a system of rule compliance, external rewards, and internalized motivation can decrease employee turnover, increase quantitative and qualitative standards of performance, and enhance cooperation and creativeness. The results among 233 Chinese employees (96.6% response rate) indicated partial support for Katz and Kahn's motivational framework. The implication for improving the Chinese workforce, in particular blue-collar occupations, is discussed.
Original languageEnglish
Pages (from-to)69-85
Number of pages17
JournalJournal of Asia-Pacific Business
Issue number1
Publication statusPublished - 1 Jan 2011


  • blue collar
  • Chinese
  • motivation
  • performance
  • creativity


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