Moderation or mediation? An examination of the role perceived managerial support has on job satisfaction and psychological strain

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

Employees are vital assets for an enterprise and therefore need to be valued by their employers. Employers can create a safe and reduced stress environment to work; managers thus provide organizational support through their managerial role by caring for their subordinates' well-being and by providing work advisory. By providing the managerial support to the employees, organizations can reduce costs and increase productivity. Past research has investigated the role of organizational support on stress as a single model either moderating or mediating role. The previous findings were also inconsistent. The purpose of this study was to test both the mediating and the moderating effect of the perceived managerial support on role stressors and psychological outcomes. This study used 380 participants taken from several small firms in Thailand. The results confirmed the mediation role of perceived managerial support, but not the moderation effect.
Original languageEnglish
Pages (from-to)247-256
Number of pages10
JournalCurrent Psychology
Volume29
Issue number3
DOIs
Publication statusPublished - 2010

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Job Satisfaction
Psychology
Thailand
Organizations
Efficiency
Costs and Cost Analysis
Research

Bibliographical note

Published version is available via DOI link.

Keywords

  • Managerial support
  • Job satisfaction
  • Psychological strain
  • small firms

Cite this

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abstract = "Employees are vital assets for an enterprise and therefore need to be valued by their employers. Employers can create a safe and reduced stress environment to work; managers thus provide organizational support through their managerial role by caring for their subordinates' well-being and by providing work advisory. By providing the managerial support to the employees, organizations can reduce costs and increase productivity. Past research has investigated the role of organizational support on stress as a single model either moderating or mediating role. The previous findings were also inconsistent. The purpose of this study was to test both the mediating and the moderating effect of the perceived managerial support on role stressors and psychological outcomes. This study used 380 participants taken from several small firms in Thailand. The results confirmed the mediation role of perceived managerial support, but not the moderation effect.",
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