Measuring mobility and transport services: The METPEX project

Andree Woodcock; Yusak Susilo; Marco Diana; Roberto Abenoza; Miriam Pirra; Michael Tovey

doi:10.1007/978-3-319-60441-1_98

Measuring mobility and transport services: The METPEX project

Andree Woodcock, Yusak Susilo, Marco Diana, Roberto Abenoza, Miriam Pirra, Michael Tovey

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

2 Citations (Scopus)

Abstract

Public transport is key to access social, economic, civic and cultural life. However, there is still a need to better understand (1) the needs of all transport users and (2) transport provision in cities and regions. The development of an inclusive, validated, passenger experience measurement instrument is the first step in understanding the whole journey, multi-modal journeys. Such a validated tool would enable resources to be focused on areas which travelers felt most important. Such information could be used to create high quality, user centred, integrated, accessible public transport services, capable of attracting and retaining public transport users whilst meeting sustainability targets. This paper describes the METPEX project and the derivation of a set of Key Performance Indicators.

Original language	English
Title of host publication	Advances in Human Aspects of Transportation - Proceedings of the AHFE 2017 International Conference on Human Factors in Transportation, 2017
Editors	Neville Stanton
Publisher	Springer Verlag
Pages	1036-1045
Number of pages	10
Volume	597
ISBN (Print)	9783319604404
DOIs	https://doi.org/10.1007/978-3-319-60441-1_98
Publication status	Published - 2018
Event	International Conference on Applied Human Factors and Ergonomics - Los Angeles, United States Duration: 17 Jul 2017 → 21 Jul 2017 Conference number: 8 https://www.emedevents.com/c/medical-conferences-2017/8th-international-conference-on-applied-human-factors-and-ergonomics-ahfe-and-affiliated-conferences

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	597
ISSN (Print)	2194-5357

Conference

Conference	International Conference on Applied Human Factors and Ergonomics
Abbreviated title	AHFE
Country/Territory	United States
City	Los Angeles
Period	17/07/17 → 21/07/17
Internet address	https://www.emedevents.com/c/medical-conferences-2017/8th-international-conference-on-applied-human-factors-and-ergonomics-ahfe-and-affiliated-conferences

Keywords

Journey mode
KPIs
Measurement instrument
Passenger experience
User needs

ASJC Scopus subject areas

Control and Systems Engineering
Computer Science(all)

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-319-60441-1_98

Cite this

Woodcock, A., Susilo, Y., Diana, M., Abenoza, R., Pirra, M., & Tovey, M. (2018). Measuring mobility and transport services: The METPEX project. In N. Stanton (Ed.), Advances in Human Aspects of Transportation - Proceedings of the AHFE 2017 International Conference on Human Factors in Transportation, 2017 (Vol. 597, pp. 1036-1045). (Advances in Intelligent Systems and Computing; Vol. 597). Springer Verlag. https://doi.org/10.1007/978-3-319-60441-1_98

Measuring mobility and transport services: The METPEX project. / Woodcock, Andree; Susilo, Yusak; Diana, Marco et al.
Advances in Human Aspects of Transportation - Proceedings of the AHFE 2017 International Conference on Human Factors in Transportation, 2017. ed. / Neville Stanton. Vol. 597 Springer Verlag, 2018. p. 1036-1045 (Advances in Intelligent Systems and Computing; Vol. 597).

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Woodcock, A, Susilo, Y, Diana, M, Abenoza, R, Pirra, M & Tovey, M 2018, Measuring mobility and transport services: The METPEX project. in N Stanton (ed.), Advances in Human Aspects of Transportation - Proceedings of the AHFE 2017 International Conference on Human Factors in Transportation, 2017. vol. 597, Advances in Intelligent Systems and Computing, vol. 597, Springer Verlag, pp. 1036-1045, International Conference on Applied Human Factors and Ergonomics, Los Angeles, California, United States, 17/07/17. https://doi.org/10.1007/978-3-319-60441-1_98

Woodcock A, Susilo Y, Diana M, Abenoza R, Pirra M, Tovey M. Measuring mobility and transport services: The METPEX project. In Stanton N, editor, Advances in Human Aspects of Transportation - Proceedings of the AHFE 2017 International Conference on Human Factors in Transportation, 2017. Vol. 597. Springer Verlag. 2018. p. 1036-1045. (Advances in Intelligent Systems and Computing). Epub 2017 Jun 24. doi: 10.1007/978-3-319-60441-1_98

Woodcock, Andree ; Susilo, Yusak ; Diana, Marco et al. / Measuring mobility and transport services : The METPEX project. Advances in Human Aspects of Transportation - Proceedings of the AHFE 2017 International Conference on Human Factors in Transportation, 2017. editor / Neville Stanton. Vol. 597 Springer Verlag, 2018. pp. 1036-1045 (Advances in Intelligent Systems and Computing).

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Measuring mobility and transport services: The METPEX project

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

UN SDGs

Access to Document

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Cite this