Managing Change in Higher Education: An Exploration of the Role of Training in ICT Enabled Institutions in the United Arab Emirates

The increasing presence of web-based educational technologies is continually pressing demands on teaching-learning environments. With Information Communications Technology (ICT) perceived as a strong facilitator in achieving the goal of building a knowledge-based economy in the United Arab Emirates (UAE), the drive towards this end has brought with it several challenges, many associated directly with higher education management. Higher education institutions are increasingly adopting world-class ICT systems, particularly Learning Management Systems (LMS), most commonly the Blackboard learning system. There is substantial research on the educationist's perspective of using ICT in education in the form of LMS. However, this paper bases its theoretical reflection in the context of the UAE from the perspective of knowledge management in technology-adopting educational institutions.