Little time but lots of trust: How to generate swift trust

Frens Kroeger

    Research output: Contribution to conferencePaperpeer-review


    Swift trust has long been considered of critical importance to the work of project teams and other forms of temporary organising, but research has remained heavily fragmented in regard to its antecedents or bases. This contribution conducts a systematic review of the literature and derives from it seven possible bases of swift trust. The relative significance of each of these bases is tested through a survey of 172 project managers. Its findings allow for the distillation of the bases of swift trust into three coherent thematic blocks of different significance in the creation of swift trust. Bases related to team composition exert the strongest effects, whereas reputational and institutional information demonstrate much more limited effects, and action-related bases of swift trust are shown to be largely irrelevant. These findings contribute to a deeper understanding of the formation of swift trust and resolve existing tensions found in the literature.
    Original languageEnglish
    Publication statusUnpublished - 2017
    EventInternational Conference on Trust - Chuo University, Tokyo, Japan
    Duration: 18 Nov 201720 Nov 2017


    ConferenceInternational Conference on Trust


    • Trust
    • Swift trust
    • Project management

    ASJC Scopus subject areas

    • Organizational Behavior and Human Resource Management


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