Linking organisational commitment with continuous learning through peripheral vision and procedural memory

Juan Gabriel Cegarra-Navarro, Anthony Wensley, Aurora Martinez-Martinez, Alexeis Garcia-Perez

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    7 Citations (Scopus)
    2 Downloads (Pure)

    Abstract

    Under some circumstances such as the lack of commitment of peers or the imposition of excessive authority, many employees tend to turn a blind eye to either the development of new, more effective procedures or recognise that new or modified customer needs have developed. In these situations, organisational commitment is a preliminary step not only to the effective implementation of current procedures but also to questioning values of the organisation and future needs of customers. This study proposes that organisational commitment helps alleviate these problems by maintaining an ambidextrous perspective between procedural memory and peripheral vision to promote continuous learning. This research has therefore been conducted to explain both conceptually and empirically how peripheral vision could interact with and influence procedural memory, and hence facilitate continuous learning (CL) within the business. While peripheral vision is often associated with developing and supporting knowledge structures for the exploration of new opportunities and with identifying and addressing new clients, many consider these knowledge structures as examples of organisational routines and procedures, and thus as aspects of the ‘procedural memory’ of an organisation. To contribute to the understanding of these relationships, this study addresses two questions: (1) Are outcomes of CL processes within the organisation determined by the presence of organisational procedural memory – both skills and knowledge, and (2) Does an improved peripheral vision result in higher levels of learning? After using PLS-SEM on a sample of 203 employees of Spanish banks, our findings support the theory that peripheral vision facilitates the emergence of new and unconventional behaviours within a culture, which in turn has a positive effect on the firm's continuous learning.
    Original languageEnglish
    Pages (from-to)874-883
    Number of pages10
    JournalEuropean Management Journal
    Volume38
    Issue number6
    Early online date18 May 2020
    DOIs
    Publication statusPublished - Dec 2020

    Bibliographical note

    © 2020, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/

    Copyright © and Moral Rights are retained by the author(s) and/ or other copyright owners. A copy can be downloaded for personal non-commercial research or study, without prior permission or charge. This item cannot be reproduced or quoted extensively from without first obtaining permission in writing from the copyright holder(s). The content must not be changed in any way or sold commercially in any format or medium without the formal permission of the copyright holders.

    This document is the author’s post-print version, incorporating any revisions agreed during the peer-review process. Some differences between the published version and this version may remain and you are advised to consult the published version if you wish to cite from it.

    Funder

    Spanish Government for financing the research project ECO2017-88987-R (MINECO/FEDER;UE), cofinanced from the European Union FEDER funds. Funding Information: The authors gratefully acknowledge the Ministerio de Economía, Industria y Competitividad of the Spanish Government for financing the research project ECO2017-88987-R (MINECO/FEDER;UE) , cofinanced from the European Union FEDER funds

    Keywords

    • Organisational commitment
    • Peripheral Vision
    • Procedural memory
    • Continuous learning

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