Linking organisational commitment with continuous learning though peripheral vision and procedural memory

Juan Gabriel Cegarra-Navarro, Anthony Wensley, Aurora Martinez-Martinez, Alexeis Garcia-Perez

Research output: Contribution to journalArticle

Abstract

Under some circumstances such as the lack of commitment of peers or the imposition of excessive authority, many employees tend to turn a blind eye to either the development of new, more effective procedures or recognise that new or modified customer needs have developed. In these situations, organisational commitment is a preliminary step not only to the effective implementation of current procedures but also to questioning values of the organisation and future needs of customers. This study proposes that organisational commitment helps alleviate these problems by maintaining an ambidextrous perspective between procedural memory and peripheral vision to promote continuous learning. This research has therefore been conducted to explain both conceptually and empirically how peripheral vision could interact with and influence procedural memory, and hence facilitate continuous learning (CL) within the business. While peripheral vision is often associated with developing and supporting knowledge structures for the exploration of new opportunities and with identifying and addressing new clients, many consider these knowledge structures as examples of organisational routines and procedures, and thus as aspects of the ‘procedural memory’ of an organisation. To contribute to the understanding of these relationships, this study addresses two questions: (1) Are outcomes of CL processes within the organisation determined by the presence of organisational procedural memory – both skills and knowledge, and (2) Does an improved peripheral vision result in higher levels of learning? After using PLS-SEM on a sample of 203 employees of Spanish banks, our findings support the theory that peripheral vision facilitates the emergence of new and unconventional behaviours within a culture, which in turn has a positive effect on the firm's continuous learning.
Original languageEnglish
Pages (from-to)(In-press)
JournalEuropean Management Journal
Volume(In-press)
Early online date18 May 2020
DOIs
Publication statusE-pub ahead of print - 18 May 2020

Keywords

  • Organisational commitment
  • Peripheral Vision
  • Procedural memory
  • Continuous learning

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