Knowledge in Transition in Healthcare

Maria José Sousa, Francesca Dal Mas, Alexeis Garcia-Perez, Lorenzo Cobianchi

Research output: Contribution to journalArticle

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Abstract

Organizations are challenged by the need to transform Dynamic Knowledge, embedded in each worker, into Static Knowledge, rooted in factual documental information. However, innovation and knowledge creation seem to be facilitated by the personal knowledge and life experiences of people, which appear to be dynamic. The tensions between Dynamic and Static Knowledge in facilitating the transfer and sharing of knowledge arise as compelling research as well as practical topic for organizations. Our paper aims to investigate such tensions by employing a case study. We decided to deepen such dynamics in the healthcare field, given its importance for business and society. In more detail, we analyzed one Emergency Room (ER) department through a series of interviews. Our findings highlight the importance of the right balance between Static and Dynamic Knowledge. On the one hand, the healthcare organization recognized the need to incorporate knowledge into practical and tangible instruments. On the other hand, the flows of Dynamic Knowledge must be fostered through a culture of knowledge translation and sharing, and the development of soft skills.
Original languageEnglish
Pages (from-to)733–747
Number of pages15
JournalEuropean Journal of Investigation in Health, Psychology and Education
Volume10
Issue number3
DOIs
Publication statusPublished - 17 Jul 2020

Bibliographical note

© 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).

Keywords

  • healthcare organization
  • knowledge in transition
  • static knowledge
  • dynamic knowledge

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