The fast-moving consumer goods (FMCG) industry is promising in Indonesia, with recorded sales of more than USD 10 billion, which represents more than 18% of Indonesia's gross domestic product in 2016. Despite the lucrative market, FMCG companies face challenges due to intense competition and increasing operational costs. Consequently, Indonesian companies have begun to explore lean implementation to decrease their costs and improve efficiency, but with minimal success. This study investigates the critical success factors of lean implementation in the Indonesian FMCG industry, as such implementation cannot optimally occur if the implementing company does not successfully manage the important factors that affect lean implementation. This study tested various factors-namely, organizational culture, personnel capability, communication, and leadership and management involvement-that impact lean implementation and organizational performance in Indonesia's FMCG industry. It was also found that leadership and management involvement are the most important factors. Based on the obtained results, this research proposes recommendations regarding the best lean implementation practices in Indonesian FMCG companies.
|Number of pages||11|
|Journal||Operations and Supply Chain Management|
|Publication status||Published - 2021|
Bibliographical noteFunding Information:
Ivan C. Arokiam (Dr) is an Assistant Professor and course director for Part Time BSc Engineering students at Coventry University. Ivan’s areas of expertise include Agile/Lean manufacturing, Production planning, Manufacturing process and Simulation. He has taught both post and undergraduate students in these areas and also carried out applied research around production optimization. Ivan’s applied research has been mainly through ERDF projects and he was also the principal investigator/project director of one of the main grant – Performance Improvement Initiative.
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- Fast-moving consumer goods
- Lean enterprise
- Lean implementation
- Lean manufacturing
- Lean production
ASJC Scopus subject areas
- Management Information Systems
- Statistics, Probability and Uncertainty
- Management Science and Operations Research
- Information Systems and Management