Influence of updating environmental knowledge through learning processes to improve performance in a tourist market

Aurora Martinez-Martinez, Juan-Gabriel Cegarra-Navarro, Alexeis Garcia-Perez

    Research output: Chapter in Book/Report/Conference proceedingConference proceedingpeer-review

    Abstract

    This paper examines the relationship between environmental knowledge, organisational learning and business performance through an empirical study of 87 companies in the Spanish hospitality sector. This study includes “time” as variable in the analysis by focusing on the need to update environmental knowledge six years after the learning process was originally implemented. The results of the study indicate that environmental knowledge has a positive impact on business performance. Therefore, our findings show that in order to achieve a sustained positive effect on performance, it is important for the organisation to keep its environmental knowledge stocks and flows up to date. That is, there is a need to review the environmental awareness across the organisation at regular intervals (in our research, six years after the initial analysis). This can be achieved by defining organisational learning processes which have environmental knowledge as one of their priorities. The paper discusses both conceptual and practical implications of the research for the development of successful operations and management strategies for hotels.
    Original languageEnglish
    Title of host publicationGlobal and national business theories and practice: bridging the past with the future
    Subtitle of host publicationProceedings of the 10th Annual Conference of the EuroMed Academy of Business
    EditorsDemetris Vrontis, Yaakov Weber, Evangelos Tsoukatos
    PublisherEuroMed Press
    Pages987-1001
    Number of pages15
    ISBN (Print)978-9963-711-56-7
    Publication statusPublished - 13 Sep 2017
    Event10th Annual Conference of the EuroMed Academy of Business - Rome, Italy
    Duration: 13 Sep 201715 Sep 2017
    Conference number: 10
    http://euromed2017.com/

    Conference

    Conference10th Annual Conference of the EuroMed Academy of Business
    Abbreviated titleEMAB
    Country/TerritoryItaly
    CityRome
    Period13/09/1715/09/17
    Internet address

    Keywords

    • Environmental knowledge
    • Organisational learning
    • Market economy
    • Hospitality industry
    • Business performance

    Fingerprint

    Dive into the research topics of 'Influence of updating environmental knowledge through learning processes to improve performance in a tourist market'. Together they form a unique fingerprint.

    Cite this