Influence of updating environmental knowledge through learning processes to improve performance in a tourist market

Aurora Martinez-Martinez, Juan-Gabriel Cegarra-Navarro, Alexeis Garcia-Perez

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

Abstract

This paper examines the relationship between environmental knowledge, organisational learning and business performance through an empirical study of 87 companies in the Spanish hospitality sector. This study includes “time” as variable in the analysis by focusing on the need to update environmental knowledge six years after the learning process was originally implemented. The results of the study indicate that environmental knowledge has a positive impact on business performance. Therefore, our findings show that in order to achieve a sustained positive effect on performance, it is important for the organisation to keep its environmental knowledge stocks and flows up to date. That is, there is a need to review the environmental awareness across the organisation at regular intervals (in our research, six years after the initial analysis). This can be achieved by defining organisational learning processes which have environmental knowledge as one of their priorities. The paper discusses both conceptual and practical implications of the research for the development of successful operations and management strategies for hotels.
Original languageEnglish
Title of host publicationGlobal and national business theories and practice: bridging the past with the future
Subtitle of host publicationProceedings of the 10th Annual Conference of the EuroMed Academy of Business
EditorsDemetris Vrontis, Yaakov Weber, Evangelos Tsoukatos
PublisherEuroMed Press
Pages987-1001
Number of pages15
ISBN (Print)978-9963-711-56-7
Publication statusPublished - 13 Sep 2017
Event10th Annual Conference of the EuroMed Academy of Business - Rome, Italy
Duration: 13 Sep 201715 Sep 2017
Conference number: 10
http://euromed2017.com/

Conference

Conference10th Annual Conference of the EuroMed Academy of Business
Abbreviated titleEMAB
CountryItaly
CityRome
Period13/09/1715/09/17
Internet address

Keywords

  • Environmental knowledge
  • Organisational learning
  • Market economy
  • Hospitality industry
  • Business performance

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