Idiotic agents within home Expanding interactions between humans and Intelligent Personal Assistants beyond automated functionality

Maria Tsilogianni

doi:10.1145/3532107.3532879

Idiotic agents within home Expanding interactions between humans and Intelligent Personal Assistants beyond automated functionality

Maria Tsilogianni

Research Centre in Postdigital Cultures

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Abstract

Intelligent Personal Assistants (IPAs) are voice-enabled virtual agents providing automated functionality through very specific interactions structured around embedded and cloud-based intelligence. However, concerns related to privacy and data extraction, along with users’ frustration over limited interactions, have rendered them controversial. Their ‘intelligence’ is the main control point through which tech companies turn human life into quantifiable data sold to advertisers. Hence, users are instrumentalized and IPAs become passive tools promoting efficiency or enemies trespassing on users’ privacy.

What if IPAs operated beyond such limited automation? Bringing together speculative and inclusive design, I develop an idiotic framework to explore more inclusive interactions, where the ‘user’ is an idiosyncratic human with unquantifiable peculiarities, and the IPA manifests diverse agential capacities. Through participatory methods and a post-human approach, I prioritize creativity and diversity of perspectives involved in IPA design in order to expand human-IPA entanglements.

Original language	English
Title of host publication	DIS 2022 - Companion Proceedings of the 2022 ACM Designing Interactive Systems Conference
Editors	Florian `Floyd' Mueller, Stefan Greuter, Rohit Ashok Khot, Penny Sweetser, Marianna Obrist
Publisher	ACM
Pages	32-34
Number of pages	3
ISBN (Electronic)	978-1-4503-9359-1
DOIs	https://doi.org/10.1145/3532107.3532879
Publication status	Published - 13 Jun 2022
Event	DIS '22 Companion: Designing Interactive Systems Conference - Virtual, Australia Duration: 13 Jun 2022 → 17 Jun 2022

Conference

Conference	DIS '22 Companion
Country/Territory	Australia
Period	13/06/22 → 17/06/22

Keywords

design framework
human-IPA interactions
idiocy
inclusive design
speculative design

ASJC Scopus subject areas

Software
Computer Graphics and Computer-Aided Design
Human-Computer Interaction

Access to Document

10.1145/3532107.3532879

Cite this

Tsilogianni, M. (2022). Idiotic agents within home Expanding interactions between humans and Intelligent Personal Assistants beyond automated functionality. In F. F. Mueller, S. Greuter, R. A. Khot, P. Sweetser, & M. Obrist (Eds.), DIS 2022 - Companion Proceedings of the 2022 ACM Designing Interactive Systems Conference (pp. 32-34). ACM. https://doi.org/10.1145/3532107.3532879

Idiotic agents within home Expanding interactions between humans and Intelligent Personal Assistants beyond automated functionality. / Tsilogianni, Maria.

DIS 2022 - Companion Proceedings of the 2022 ACM Designing Interactive Systems Conference. ed. / Florian `Floyd' Mueller; Stefan Greuter; Rohit Ashok Khot; Penny Sweetser; Marianna Obrist. ACM, 2022. p. 32-34.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Tsilogianni, M 2022, Idiotic agents within home Expanding interactions between humans and Intelligent Personal Assistants beyond automated functionality. in FF Mueller, S Greuter, RA Khot, P Sweetser & M Obrist (eds), DIS 2022 - Companion Proceedings of the 2022 ACM Designing Interactive Systems Conference. ACM, pp. 32-34, DIS '22 Companion, Australia, 13/06/22. https://doi.org/10.1145/3532107.3532879

Tsilogianni M. Idiotic agents within home Expanding interactions between humans and Intelligent Personal Assistants beyond automated functionality. In Mueller FF, Greuter S, Khot RA, Sweetser P, Obrist M, editors, DIS 2022 - Companion Proceedings of the 2022 ACM Designing Interactive Systems Conference. ACM. 2022. p. 32-34 Epub 2022 Jun 13. doi: 10.1145/3532107.3532879

Tsilogianni, Maria. / Idiotic agents within home Expanding interactions between humans and Intelligent Personal Assistants beyond automated functionality. DIS 2022 - Companion Proceedings of the 2022 ACM Designing Interactive Systems Conference. editor / Florian `Floyd' Mueller ; Stefan Greuter ; Rohit Ashok Khot ; Penny Sweetser ; Marianna Obrist. ACM, 2022. pp. 32-34

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abstract = "Intelligent Personal Assistants (IPAs) are voice-enabled virtual agents providing automated functionality through very specific interactions structured around embedded and cloud-based intelligence. However, concerns related to privacy and data extraction, along with users{\textquoteright} frustration over limited interactions, have rendered them controversial. Their {\textquoteleft}intelligence{\textquoteright} is the main control point through which tech companies turn human life into quantifiable data sold to advertisers. Hence, users are instrumentalized and IPAs become passive tools promoting efficiency or enemies trespassing on users{\textquoteright} privacy.What if IPAs operated beyond such limited automation? Bringing together speculative and inclusive design, I develop an idiotic framework to explore more inclusive interactions, where the {\textquoteleft}user{\textquoteright} is an idiosyncratic human with unquantifiable peculiarities, and the IPA manifests diverse agential capacities. Through participatory methods and a post-human approach, I prioritize creativity and diversity of perspectives involved in IPA design in order to expand human-IPA entanglements.",

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Idiotic agents within home Expanding interactions between humans and Intelligent Personal Assistants beyond automated functionality

Abstract

Conference

Keywords

ASJC Scopus subject areas

Access to Document

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