How System Failures and Ransomwares Affect Drivers’ Trust and Attitudes in an Automated Car? A Simulator Study

William Payre; Jaume Perello March; Giedre Sabaliauskaite; Hesamaldin Jadidbonab; Siraj Shaikh; Hoang Nga Nguyen; Stewart Birrell

doi:10.54941/ahfe1002764

How System Failures and Ransomwares Affect Drivers’ Trust and Attitudes in an Automated Car? A Simulator Study

William Payre, Jaume Perello March, Giedre Sabaliauskaite, Hesamaldin Jadidbonab, Siraj Shaikh, Hoang Nga Nguyen, Stewart Birrell

Centre for Future Transport and Cities

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

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Abstract

As cars are becoming more automated and connected, their vulnerability to cyberattack is also increasing. This research aims to understand how drivers react to a cyber-attack affecting personal data in a connected and automated car. Thirty-seven participants participated in a driving simulator study where a ransomware popped-up on the centre console while driving in automated mode. An inductive content analysis was conducted to examine drivers’ responses to open-ended questions. The analysis showed that participants identified a range of themes including 1) their interpretation of the ransomware displayed on the in-vehicle screen, 2) the expected effects of this message on the vehicle and its components (automated driving system and in-vehicle display) and 3) the attitudes and feelings drivers experienced. Drivers were primarily concerned about the detrimental effects of the ransomware on the automated driving system and road safety, but were less concerned with respect to personal data encryption. When not ignored, the cyberattack negatively affected trust in the automated system and drivers’ emotions

Original language	English
Title of host publication	Human interaction & Emerging Technologies (IHIET)
Subtitle of host publication	Artificial Intelligence & Future Applications
Editors	Tareq Ahram, Redha Taiar
Publisher	AHFE Conference
Pages	453–460
Number of pages	8
Volume	68
ISBN (Print)	9781958651445
DOIs	https://doi.org/10.54941/ahfe1002764
Publication status	Published - 2022
Event	8th International Conference on Human Interaction and Emerging Technologies - Nice, France Duration: 22 Aug 2022 → 24 Aug 2022 https://www.ihiet-cms.org/

Conference

Conference	8th International Conference on Human Interaction and Emerging Technologies
Abbreviated title	IHIET 2022
Country/Territory	France
City	Nice
Period	22/08/22 → 24/08/22
Internet address	https://www.ihiet-cms.org/

Bibliographical note

© 2022. Published by AHFE Open Access. All rights reserved.
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/),
which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited..

Keywords

Trust
Automation
Driving
Behaviour
Cyber Security
Attitudes
Acceptance
Failure
Display
HMI

Access to Document

10.54941/ahfe1002764Licence: CC BY

PublishedFinal published version, 1.08 MBLicence: CC BY

Cite this

Payre, W., Perello March, J., Sabaliauskaite, G., Jadidbonab, H., Shaikh, S., Nguyen, H. N., & Birrell, S. (2022). How System Failures and Ransomwares Affect Drivers’ Trust and Attitudes in an Automated Car? A Simulator Study. In T. Ahram, & R. Taiar (Eds.), Human interaction & Emerging Technologies (IHIET): Artificial Intelligence & Future Applications (Vol. 68, pp. 453–460). AHFE Conference. https://doi.org/10.54941/ahfe1002764

How System Failures and Ransomwares Affect Drivers’ Trust and Attitudes in an Automated Car? A Simulator Study. / Payre, William; Perello March, Jaume; Sabaliauskaite, Giedre et al.
Human interaction & Emerging Technologies (IHIET): Artificial Intelligence & Future Applications. ed. / Tareq Ahram; Redha Taiar. Vol. 68 AHFE Conference, 2022. p. 453–460.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Payre, W, Perello March, J, Sabaliauskaite, G, Jadidbonab, H, Shaikh, S, Nguyen, HN & Birrell, S 2022, How System Failures and Ransomwares Affect Drivers’ Trust and Attitudes in an Automated Car? A Simulator Study. in T Ahram & R Taiar (eds), Human interaction & Emerging Technologies (IHIET): Artificial Intelligence & Future Applications. vol. 68, AHFE Conference, pp. 453–460, 8th International Conference on Human Interaction and Emerging Technologies, Nice, France, 22/08/22. https://doi.org/10.54941/ahfe1002764

Payre W, Perello March J, Sabaliauskaite G, Jadidbonab H, Shaikh S, Nguyen HN et al. How System Failures and Ransomwares Affect Drivers’ Trust and Attitudes in an Automated Car? A Simulator Study. In Ahram T, Taiar R, editors, Human interaction & Emerging Technologies (IHIET): Artificial Intelligence & Future Applications. Vol. 68. AHFE Conference. 2022. p. 453–460 doi: 10.54941/ahfe1002764

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abstract = "As cars are becoming more automated and connected, their vulnerability to cyberattack is also increasing. This research aims to understand how drivers react to a cyber-attack affecting personal data in a connected and automated car. Thirty-seven participants participated in a driving simulator study where a ransomware popped-up on the centre console while driving in automated mode. An inductive content analysis was conducted to examine drivers{\textquoteright} responses to open-ended questions. The analysis showed that participants identified a range of themes including 1) their interpretation of the ransomware displayed on the in-vehicle screen, 2) the expected effects of this message on the vehicle and its components (automated driving system and in-vehicle display) and 3) the attitudes and feelings drivers experienced. Drivers were primarily concerned about the detrimental effects of the ransomware on the automated driving system and road safety, but were less concerned with respect to personal data encryption. When not ignored, the cyberattack negatively affected trust in the automated system and drivers{\textquoteright} emotions",

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How System Failures and Ransomwares Affect Drivers’ Trust and Attitudes in an Automated Car? A Simulator Study

Abstract

Conference

Bibliographical note

Keywords

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