Fostering sustainability through technology-mediated interactions: Conviviality and reciprocity in the sharing economy

Marylyn Carrigan, Solon Magrizos, Jordon Lazell, Ioannis Kostopoulos

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Abstract

Purpose
This article addresses the lack of scholarly attention paid to the sharing economy from a sociological perspective, with respect to the technology-mediated interactions between sharing economy users. The paper provides a critical overview of the sharing economy and its impact on business and communities and explores how information technology can facilitate authentic, genuine sharing through exercising and enabling conviviality and non-direct reciprocity.

Design/methodology/approach
The paper begins with a critique of the technology-mediated sharing economy, introduces the concept of conviviality as a tool to grow and shape community and sustainability within the sharing economy and then explores reciprocity and sharing behaviour. Finally, the paper draws upon social exchange theory to illustrate conviviality and reciprocity, using four case studies of technology-enabled sharing.

Findings
The paper contributes to the emerging debate around how the sharing economy, driven by information systems and technology, affects social cohesion and personal relationships. The paper elucidates the central role conviviality and reciprocity play in explaining the paradoxes, tensions and impact of the sharing economy on society. Conviviality and reciprocity are positioned as key capabilities of a more sustainable version of the sharing economy, enabled via information technology.

Originality/value
The findings reveal that information technology-mediated sharing enterprises should promote conviviality and reciprocity in order to deliver more positive environmental, economic and social benefits. The diversity of existing operations indicated by the findings and the controversies discussed will guide the critical study of the social potential of sharing economy to avoid treating all sharing alike.



Original languageEnglish
Pages (from-to)(In-press)
JournalInformation Technology & People
Volume(In-press)
Early online date20 Feb 2020
DOIs
Publication statusE-pub ahead of print - 20 Feb 2020

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Keywords

  • Conviviality
  • Reciprocity
  • Sharing economy
  • Sustainability

ASJC Scopus subject areas

  • Information Systems
  • Computer Science Applications
  • Library and Information Sciences

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