Abstract
Central government legislative initiatives have sought to introduce market values into the health-care environment. This has resulted in an interest in consumer opinion, which may be explored through the qualitative research technique of focused group discussion.
Original language | English |
---|---|
Pages (from-to) | 323-327 |
Journal | British Journal of Therapy and Rehabilitation |
Volume | 2 |
Issue number | 6 |
Publication status | Published - 1995 |
Bibliographical note
Journal has subsequently been renamed 'International Journal of Therapy and Rehabilitation' in 2003. All previous articles are listed under this title on the journal webpage.As required by the publisher, this article may be used for personal reading only. For any other use, please contact Olivia Wood at the publisher’s office - [email protected] for permission.
Keywords
- consumer satisfaction
- focus groups
- outpatient services
- administration