Central government legislative initiatives have sought to introduce market values into the health-care environment. This has resulted in an interest in consumer opinion, which may be explored through the qualitative research technique of focused group discussion.
|Journal||British Journal of Therapy and Rehabilitation|
|Publication status||Published - 1995|
Bibliographical noteJournal has subsequently been renamed 'International Journal of Therapy and Rehabilitation' in 2003. All previous articles are listed under this title on the journal webpage.
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- consumer satisfaction
- focus groups
- outpatient services