Focus group technique: a consumer perspective on outpatient therapeutic services

Julie H. Barlow, Karen Harrison

Research output: Contribution to journalArticle

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Abstract

Central government legislative initiatives have sought to introduce market values into the health-care environment. This has resulted in an interest in consumer opinion, which may be explored through the qualitative research technique of focused group discussion.
Original languageEnglish
Pages (from-to)323-327
JournalBritish Journal of Therapy and Rehabilitation
Volume2
Issue number6
Publication statusPublished - 1995

Bibliographical note

Journal has subsequently been renamed 'International Journal of Therapy and Rehabilitation' in 2003. All previous articles are listed under this title on the journal webpage.
As required by the publisher, this article may be used for personal reading only. For any other use, please contact Olivia Wood at the publisher’s office - olivia.wood@markallengroup.com for permission.

Keywords

  • consumer satisfaction
  • focus groups
  • outpatient services
  • administration

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